Omni Operations Specialist at AB Lindex

Do you have previous experience working with digital business development and optimization? Are you looking for a position where you develop and implement solutions to improve the digital customer experience? We are now looking for a Omni Operations Specialist to our head office, located in central Gothenburg.

Your role in our team.   You are a part of our Global Sales Organisation, working in the Sales Operations Department. This department is responsible for maximising the global sales, defining KPI’s and profitability in all Lindex sales channels, by a digital first mindset. We develop, implement and optimize sales operations in all sales channels with the common goal to optimize the customer experience to reach set sales goals. 

We understand that you are curious to know more about the role! Here are some examples of work tasks: As Omni Operations Specialist, you analyse needs and demands from the business and customers and translate into requirements for development of tools, software or routines. You participate in in optimization, development, implementation of and follow-up of the digital customer experience. You work in a larger cross functional team to improve all parts of the operations to maximize sales, defined KPI’s, customer experience and profitability. As a Omni Operations Specialist you are expected to cover multiple areas to some degree and specialize in one or two on a global level for all Lindex markets. 

Is this you?  To succeed in this role, you are customer centric, passionate for digital experience, solution-oriented and you thrive in a position where you quickly adjust to changed conditions. You have great communication skills and we see that you enjoy being in a position where you are expected to collaborate with others, but also to be self-going and self-driven. You have strong leadership skills and the ability to inspire and motivate others. You believe in togetherness and is motivated by the possibility to make an impact. You are passionate about digital transformation. Also, this probably sounds like you:

Post-graduate degree within business administration, IT or similar
Previous work experience, minimum 5 years, from digital business development
Experience of project management and change management at a global group/brand
Experience of agile working method and systems such as Jira, Confluence or similar
English and Swedish both written and spoken
We are Lindex. A growing global fashion company from Sweden. We exist to empower and inspire women everywhere. It is our higher purpose as a company. Our dedication to women, sustainability and customer focus runs through everything. It is a mindset that is with us every step of our journey. A journey towards being a global, digital first, brand-led and sustainable fashion company. 

At Lindex, everything we do is powered by people. We are like a big family here, with values to help us grow. And we believe in doing things together. Because two are more than one and together we can make a greater impact. If you feel the same, then we are probably a great match.  

Do you have a good feeling about this and want to join our journey?   Apply today, we can’t wait to get to know more about you. Since we are eager in finding the right person to join our team, we will apply continuous selection. This means we might close the process before the set ending date. Since we like to keep it simple, we ask you to apply online (and not by email.)