on site IT technician, gothenburg

Job description
Randstad Technologies is looking for an on site IT Technician for a longterm assignment to our client within the Automotive industry. 

Acting as on site office support  includes hardware
 (PC & Peripherals), software installation, fault analysis and user administration from an IT perspective. You will be part of a dedicated team providing support across customer business areas. The support organization is structured around regular ITIL framework.

Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.

Responsibilities
Monitor, handle and follow up support cases from Servicedesk
Service and support on client installations, workstations, miscellaneous IT equipment and server administration (OS, hardware)
Implementations, troubleshooting, software/OS/network
Actively communicate with Servicedesk responsible about deviation, interference, and divergences
Administrate cases within the Servicedesk system
Administrate asset handling within the Servicedesk system
Suggest continuing service improvement within Servicedesk organization to Servicedesk responsible

We place great emphasis on personal suitability. You are a serviceminded teamplayer with a personal commitment in what you do. Also, you are  pedagogical with the ability to explain and simplify complicated questions, tailored to the recipient's needs.

Qualifications
Experience with support and troubleshooting on Windows based environment.
Experience in supporting commonly known software (MS Office Suite)
Experience in support IT client hardware and peripherals
Knowledge in IT Infrastructure
Knowledge of videoconferencing systems
Knowledge in Mac & Linux client-based environment is meritorious
Excellent communication skills and serviceminded
Fluent in Swedish and English or Chinese and English


Application

About the company
Randstad Technologies specializes in the field of IT and is part of Randstad, the world leader in recruitment and consulting with operations in 38 countries. With this global network, in combination with our strong local foundation, we can offer a wide range of varied and developing assignments and jobs for you who are a specialist in IT. Our mission is to help you reach your true potential with your career in focus!