Onboarding Specialist 🤩

Let's build the future together!
Teamtailor (https://career.teamtailor.com/jobs/www.teamtailor.com) is an Employer Branding and an ATS SaaS platform used by over 4 000 companies, 150.000 users in 90 countries around the world 🌏.

Working at Teamtailor means working at a young, international, and fast-paced tech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving for responsibilities. It also means having lots of fun 🥳

Building a diverse team with various backgrounds and expertise is at the core of Teamtailor since its very beginning and is truly part of its strength today! There are no typical profiles, each and every team member shares our vision and wants to be part of its success :

That's why we're expanding our Customer Success department and looking for more Onboarding Specialists to join our team. Our mission is to have the most satisfied customers and we are looking for people who wants to give our customers a world-class onboarding experience 👊🏽

You will both onboard customers through meetings, webinars and other platforms that can help you, as well as both improving and finding new ways of working.

Within the Customer Success department you find Customer Success Managers, Product Specialists and Onboarding Specialists, who are located in Sweden, Finland, and the UK 👨‍👩‍👧‍👦

You will join in an early stage as the Onboarding Specialist role is very new, which means you will be able to influence many job tasks and different ways of working.

Your key responsibilities will be to:
- Implement and onboard new customers
- During the onboarding process make sure our customers utilize the product when they go "live"
- Create and hold webinars regarding onboarding and training
- Create and use Intercom/Product tours to onboard customers
- Create material for onboarding
- Collect and analyze customers feedback
- Together develop and improve ways of working with onboarding of our customers



As an Onboarding Specialist at Teamtailor you will be offered:
- Incredible development opportunities 🏃🏻‍♂️
- The opportunity to work with the market's best product ✨
- Be part of a great team 💕


Is this you?
- Experience within onboarding and/or technical customer support from the SaaS industry
- Experience from the HR industry
- A hobby "tech-savvy" person
- Fluent in Swedish & English - and Spanish is a plus
- A ping pong professional 🏓... we're kidding! But we do like to play




We value your personality and we believe you're passionate about your work, ambitious and work hard to reach your own goals!

Interested? 😃