Online Experience Specialist

For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By staying humble and open for new ideas – we can push the boundaries for cooking, cleaning and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be.

As we strive to be customer-centric company, Electrolux is reinventing how hundreds of millions of people shop online – providing customers with the opportunity to discover virtually anything they want to buy and providing millions of sellers with a marketplace for growing successful businesses. Are you interested in shaping the future of a highly strategic program for Electrolux customers and selling partners? Do you thrive in an ambitious, fast-paced, constantly evolving environment? We are seeking an engaged Online Experience Specialist to own insights and analysis that will inform the direction of this new program.


This is a full-time position based in our global headquarters in Stockholm/Stadshagen. We are 65+ nationalities under one roof, and we are happy with the culture and environment here.


Your everyday challenge


In collaboration with the Online Experience Manager You will be coordinating the development and rollout of web features and functionalities to build our brands and drive sales conversion.


You will leverage insights and analytics to optimize the UX, coordinate design work and sprint development cycles at external agencies, supervise the rollout and activation in the key markets.


• Work closely with the Electrolux website team to define integrated and standardized solutions
• Work closely with the agency and business stakeholders to translate business requirements in digital eCommerce solutions
• Provide functional expertise & guidance to the Design Agency and the Development Team
• Further develop the functional designs related to the Consumer Journey based on new business requirements, preparing functional specifications, giving the needed instructions to the development team, ensuring a successful and professional result according to the business and legal requirements
• Have regularly liaise with business and sales to ensure consistency of objectives, approach and solution across the IT landscape

Who you are

Business acumen. You love to be interface with the Business and work with other Electrolux offices around the world on a daily basis.
Consumer oriented. You put yourself in the shoes of the Consumer and apply UX principles and best practices to remove his pain point so to enable and Outstanding Consumer Experience.
Curious. You are always interested in what other departments are up to and have a good idea of what’s happening inside and outside of Electrolux.
A people person. You thrive in large, diverse groups and get a kick out of meeting new people.
Team player. In this role cross-functional collaboration is everything, so you should like to work in groups as well as on your own.
Proactive. You’re not just solving the tasks you are given, you always think ahead.
Communicative. Whether face-to-face or on the phone you can rely information and listen to understand other Electrolux offices around the world on a daily basis – therefore these attributes are key for making projects run smoothly.



EDUCATION AND EXPERIENCE


• Master's degree in Business, Marketing, Business Engineering, Computer Science
• At least 3 years of working experience in Digital Marketing (with a focus on UX, consumer journey)
• Good Knowledge of the Agile Methodology and Development principles
• Good Understanding of Mobile, Analytics, SEO and E-commerce
• EPISERVER & SAP implementation and/or support experience is a plus
• Experience in complex multinational matrix organizations is a plus
• Excellent English knowledge, written and spoken
• Please apply in English