Onsite Support Technician

As an Onsite Support Technician with us at Lantmännen, you will have a fast-paced and varied everyday life where you provide support and solve problems for our employees. Welcome to a wonderful workplace where we have Business in mind & People at heart.

This is what you will do
In the role as Onsite Support Technician, you are the IT-ambassador to our end users. In this position, you will be responsible for solving IT-related issues that arise in everyday life and provide support and guidance regarding computers, printers and mobiles as well as services such as Maas360. Your task is to handle cases that come in through different channels, create an image of what the case consists of, analyze and finally offer the best possible solution seen from a holistic perspective. You work close to the Service Desk, exchange information and follow up the delivery. You will also coordinate tasks performed by IT's subcontractors.

We are currently appointing two positions where one is located at our head office at Kungsholmen in Stockholm and the other position is located at our office in Malmö. The work demands location on site but also that you visit our facilities in the immediate are approximately one a month.

This is what you need to succeed

You have:

- Experience of working in a similar IT support role or from a role as second line support.
- Experience from larger organizations where you have worked with IT support for office staff.
- Good knowledge in Windows with associated standard applications.
- Great interest in IT and how it contributes value to people in the organization.
- Knowledge in mobile device management and specifically Maas360 is an advantage.
- Good knowledge of both Swedish and English.
- B driving license and access to own car

You are:

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Service-oriented and unpretentious, with the help of high social competence, you treat each individual based on their conditions and prior knowledge.

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A committed problem solver who sees opportunities and takes initiative.

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Good at prioritizing and finding an efficient and structured way of working in a fast-paced environment.

- Calm, collected and positive in an environment with a high pace where you remain focused on the task

You share our values - Openness, Holistic view, Drive - and our promise of taking responsibility from Field to Fork.

What we offer you
We are a large international Group with diverse activities throughout the entire grain value chain –from the very sprout in the field to the food on our tables. With a wide range of businesses within food, agriculture, machinery, bioenergy and real estate, we offer career opportunities in every direction across industries, countries, companies and areas of expertise.

Sounds interesting?
We hope so! As the screening process is ongoing, we kindly ask you to submit your application as soon as possible but no later than the 16 of April 2021. The recruitment process will include several interviews, psychometric tests and the final candidate will go through a background check through our external supplier. Considering the current situation and everyone's well-being, the first interviews will be conducted over telephone and video.

If you have any questions regarding the position or the recruitment process, please contact Johanna Nyrén, Talent Acquisition Specialist at johanna.nyren@lantmannen.com.

We look forward to hearing from you!

Lantmännen is an agricultural cooperative and Northern Europe’s leader in agriculture, machinery, bioenergy and food products. Owned by 20,000 Swedish farmers, we have 10,000 employees, operations in over 20 countries and an annual turnover of SEK 50 billion. With grain at the heart of our operations, we refine arable land resources to make farming thrive. Some of our best-known food brands are AXA, Bonjour, Kungsörnen, GoGreen, Gooh, FINN CRISP, Schulstad and Vaasan. Our company is founded on the knowledge and values acquired through generations of farmers. With research, development and operations throughout the value chain, together we take responsibility from field to fork. For more information: www.lantmannen.com