Operational Manager

We are looking for new talents
The key to the success of Wesmans is our talented and motivated employees. We foster a work environment that is supportive, inclusive and diverse. We have combined theory and practice since 1895 and we focus on employee growth and learning. Our culture reflects our clients' and our mission, and the best way to serve our clients is with a team of people who are professional, dedicated and competent. At Wesmans, we show and share knowledge and experience with each other. We respect people and value diversity.

Wesmans is an international organization that is represented in Sweden, Norway, Finland and Denmark. We are experts in our field and our ambition is to be the Nordic "partner-of-choice" for the marine insurance industry. We are proud to have a team of highly qualified and committed employees who make us the leading claims and inspection business in the Nordics.

Job vacancy;
Technical Operations Manager

Wesmans’ Survey Team provides marine-, cargo- & transport liability surveys for their clients within the logistics-, transport- and marine- & cargo insurance industry.
Our surveyors provide Cargo-, Pre-Shipment-, Condition-, Loading and Lashing surveys, Heavy-lift operations and preparation of transport manuals/procedures, lashing and securing arrangements and various training courses to Insurance companies, Logistics providers, Shipping companies, Manufacturing industry, Oil and gas industry, Ports and terminals and Authorities
We are now searching for skilled Managers to take on this role locally in Sweden. Preferably you are located in Gothenburg or Stockholm.

Key responsibilities:
As a Technical Operations Manager you will:
Lead, mentor and manage the local team, ensuring smooth personnel management and creating an environment that encourages professional development.
Collaborate with other Technical Operations Managers and the Head of Technical Services to establish shared goals, and continuously improve and streamline operational procedures.
Oversee budget management, ensuring financial accountability and efficient resource allocation.
Distribute and prioritize incoming assignments within the team while maintaining transparent communication with clients to effectively manage expectations.
Develop and execute local marketing strategies to promote the company's services and enhance brand visibility.
Support the Finance team by providing accurate invoicing documentation to ensure smooth financial processes.
Be part of a rotating schedule to provide after-hours client support, ensuring seamless service at all times.



What we think you need to succeed:
Proven leadership experience with personnel responsibilities, including the ability to inspire, guide, and motivate your team toward shared goals.
Clear and transparent communication - strong communication skills, with the ability to clearly and transparently communicate both within the team and with clients. Proficiency in English and a Scandinavian language (spoken and written) is required.
Decision Making – confident in making informed decisions quickly, even in high-pressure situations.
Problem Solving – with the ability to analyze complex situations, develop solutions, and ensure smooth operations. You are proactive in addressing challenges to ensure client satisfaction and adapt marketing strategies when needed.
Empathy – understand and consider the needs of team members, fostering a supportive work environment. Actively listen to client needs and create solutions and marketing strategies that align with the market.
Accountability – take ownership of responsibilities and hold the team accountable for their performance. You also manage client relationships and marketing initiatives, ensuring timely delivery and measurable results.
Adaptability – be flexible in adjusting to business needs, markets, or company direction.
Strategic Thinking – see the bigger picture and plan for the long-term success of the team and organization. Craft marketing plans and client solutions that align with long-term goals and business growth.
Conflict Resolution – effective in managing and resolving conflicts, ensuring a harmonious and productive workplace and ensuring strong relationships and continued satisfaction with clients.
Result Oriented – be focused on achieving tangible outcomes, driving performance, and meeting or exceeding targets.


It’s an advantage if you:
Have knowledge of and an interest to develop within the Marine and transport Industry
Are structured and efficient as a person and with good administrative skills.
Are willing to travel.
Have a valid driving license
Are proactive and self-driven
Are based near one of our office locations


Why you should choose us:
We prioritize the health and wellbeing of our employees.
Join an amazing team of colleagues across the Nordic region.
Competitive salary
Flexible work options that suit your lifestyle.
Grow with us in a expanding organization that values personal development.
Enjoy our yearly kick-offs where we socialize and get opportunities for experience- and knowledge exchange .


Start: As soon as possible/after agreement
Working hours: Full time / Flexible working hours
Salary: Based on experience and skill-set

For more information about our company, please visit www.wesmans.com

Should you find the position to be of interest, we would be happy to hear from you.


For more information about the position please contact:
Karl Erik Presterud, CEO
+47 913 04 104
kep@wesmans.com