Operations Consultant

McDonald’s in the Nordics (Food Folk) is currently looking for a candidate to fill an open position as Operations Consultant. The position is full time and can be based in one of our four offices in either Copenhagen, Helsinki, Oslo or Stockholm.

In this role you will be a part of the Nordic department, Restaurant Solutions Group (RSG). In RSG, we support strategic initiatives by developing, testing, and providing the right operational solutions for Food Folk to run great restaurants in each market (Denmark, Finland, Norway & Sweden).

RSG consists of 3 functional areas and you will be a part of the Operations team consisting of 12 people based across the Nordics. You will report to the Head of RSG Operations.

The role:

Our new Operations Consultant will work with the operational aspects of new strategic cross-functional projects and initiatives across the Nordics. New projects and initiatives that needs to be developed to fit into the already existing way of operating a McDonald’s restaurant. In addition, you will proactively seek opportunities for optimization across the region to improve restaurant operations and increase Sales & Guest Counts.

You will be responsible for scoping, planning, and developing projects on a Nordic level. The projects will either be implemented by yourself or through a local team of operational experts. This also means that the role has a close corporation with the rest of the organization.

Your main responsibilities include, but are not limited to:

- Project lead and/or participant, representing operations and RSG in Nordic strategic cross-functional projects
- Maintaining project plans and ensuring that deadlines are met
- Participating as an operational project member on various projects
- Participating in meetings to make sure that local needs and requirements are kept in mind
- Developing and supporting the markets across the Nordics with operational materials, guidelines etc.
- Sub Matter Expert on various restaurant solutions, projects, business areas and operational tasks to be able to support local markets
- Working as a sparring partner and assisting the team and Head of RSG Operations in various projects and daily tasks

You can have various backgrounds to apply for this position. The ideal candidate has:

- Operational McDonald’s experience
- Project Management experience
- Fluency in written and spoken English (knowledge of another Nordic language is an advantage).

To be a success, we hope you will bring the following to the team:

- Creative and operational thinking
- Planning and structuring skills
- Collaboration and communication skills
- Service mindedness and a positive mindset
- Proactivity in all tasks and projects
- Professional communication to stakeholders

What is McDonald’s in the Nordics (Food Folk) offering you?

- As we work digitally and flexibly as it fits with your tasks, you do not have to be based close to any of local head offices (however there will be travelling to our Nordic offices, depending on needs)
- We have great development opportunities for the ambitious candidate and support your professional and personal development
- Great colleagues both locally and across boarders in other markets
- Focus on work-life-balance
- A hybrid way of working
- Local benefits (depending on the country you are based in)

Does this sound like you? Then we look forward to learning more about you!

More information:
We will go through all applications when the application deadline has expired.
Please make sure to apply in English

If you have any further questions, please reach out to Head of RSG Operations, Rasmus Vilhelmsen (rasmus.vilhelmsen@dk.mcd.se).

McDonald's in the Nordics (Food Folk) has over 400 restaurants in Sweden, Norway, Denmark and Finland and are serving 152 million guests each year.

Learn more about McDonald's in each country here:

www.mcdonalds.dk
www.mcdonalds.fi
www.mcdonalds.se
www.mcdonalds.no