Operations Coordinator

WHO WE ARE LOOKING FOR
We are growing and need another superstar on the team! We are looking for YOU who is a coordination talent with high work-ethics and strives to optimize processes for the best possible service to our customers
We are looking for the following qualities and skills:
Fluent in Swedish and English is a must! More languages are a plus.
1+ year of experience in customer service and enjoys working with people.
Experience in sales, administration and/or a coordinating position.
Has preferably worked in a startup before and/or is used to working in continuously changing environment.
Very structured way of working while juggling multiple tasks at once.
Always keeps a clear mind and can be a leader in hectic times.
Can work under pressure and is flexible.
Solution oriented, takes initiative and ownership and can work independently.
Willingness to go the extra mile.



This position is great for those who want to have a big impact on future of an early stage e-com company. This is a position with high potential for personal and professional development.

WHAT YOU WILL BE WORKING WITH
You will join our operations team with the #1 priority to ensure great customer experience in all areas. This entails the following:
You will play a crucial role in coordinating all daily activities in operations and customer service and making sure all customer enquires are handled in a timely manner.
You flexibly handle tasks and jump in where support is needed.
You will be the face of Panprices talking to both customers and sellers, gaining insights on both ends and coming up with ways to improve our processes.
You will be working closely with the entire team and get to actively shape the future of Panprices.
You handle different administrative tasks such as preparing sales reports, collecting material for accounting, or setting up contracts.

... and much more! We are scaling fast and we encourage you to go beyond the listed tasks.


WHAT WE OFFER
With Panprices being an early-stage startup, we offer you the opportunity to play a vital role in the development of the company, develop skills with a steep learning curve, and be very hands on. You will be working in an ambitious, inclusive, dynamic, and highly international team of people that value openness, initiative, and ridiculously bold ideas. We are located in A House, in the heart of Stockholm, working along side many inspiring entrepreneurs and creators. This is a paid, full-time position that comes with a competitive option package.


Please reach out to Nathalie Minder for more info!