Operations Coordinator

We are looking for a service minded, highly organized Operations Coordinator to support our Sweden ride-hailing operations in our Partner Hub. You will be responsible for the daily functions that are at the core of the business locally where you work, this will have a direct impact on supply growth, quality, and compliance. You will be working closely with a high-performing team along with the Operations Specialist and Operations Manager.


Your daily adventures will include:
Onboard and train new drivers to Bolt’s platform
Verify, maintain, organize and audit driver and vehicle documentation
Respond to driver issues both in-person and over email promptly
Find resolutions to driver issues and questions both in-person and over email promptly
Work closely with the local operations teams to streamline relevant processes
Support the local operations teams in local initiatives that contribute to supply growth, quality, and compliance



We are looking for:
You love meeting people and provide world class service
You’re a great communicator
You’re a hustler, not stopping after 20 obstacles a day
You have excellent spoken and written Swedish and English



You will get extra credits for:
Arabic or Somali language is a highly valued skill!
You have a strong sense of ownership with a hands-on approach
You bring high energy and encourage others to perform at their top potential



Why you’ll love it here:
Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!