Operations Coordinator

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Boeing is one of the largest companies in the world within the aerospace industry. At Boeing in Gothenburg, we are part of Boeing Global Services and Digital Solutions & Analytics. We are responsible for the configuration, delivery and support of our Jeppesen Crew and Fleet products to airline customers all around the world.
At Boeing’s office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented, creative and dedicated colleagues. You will learn and broaden your perspective by working with 350 professionals from more than 35 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly, you will be expected to make a difference.
Boeing Sweden is seeking an Operations Coordinator based in Gothenburg, reporting to the Regional lead. As the selected candidate, you will successfully manage, for Crew and Fleet products, multiple engagements to customize and maintain in-production customer software solutions within the EMEA region (Europe, Middle east and Afrika) through effective operational planning and tracking.

We are looking for a team member with strong communication and coordination skills as well as interest in software development and user experience. For this position it is vital that you are passionate about learning the airline business and that you see yourself contributing in teamwork, workshops, communicating with different stakeholders and developing and maintaining internal processes and way of working.
Position Responsibilities:
• Coordination of developer team activities required to deliver customer commitments
• Schedule Management: Create and maintain a schedule for each engagement in the region by identifying and monitoring overall timelines, milestones, tasks and deliverables.
• Resource Management: Ensure assigned engagements are adequately staffed and engage with regional leads to address gaps.
• Cross Functional Leadership: Understand services contractual commitments and co-ordinate deliverable activities across multiple stake holder groups, such as team leads, department managers and the support organization.
• Issue / Risk Management: Anticipates and identifies risks and issues that may impact deliverables or customer commitments. Develops and implements mitigation and corrective actions.
• Communication: Compile and deliver operational status reports to stakeholders on an ongoing basis. This includes status tracking and communication of established KPIs
• Change Management: Ensure proper change management procedures are followed to ensure scope is managed and additional work is captured and appropriately billed to customer.
Basic Qualifications (Required Skills/Experience):
• 3+ years of operations or project management experience
• Experience applying Scrum and Agile principles to improve operational deliveries
• Excellent verbal and written communications skills in English, Swedish is a plus.
• Strength when it comes to coordination and collaboration
• Interest in developing, improving and maintaining business and developer processes and way of working


Visa Sponsorship:
Employer is willing to sponsor applicants for employment visa status.
Preferred qualifications:
• Experience managing multiple simultaneous software development engagements.
• Excellent organizational and planning skills
• Strong business acumen and relationship skills needed to build partnerships with stakeholders.
• Experience from other larger companies when it comes to developing, improving and maintaining process
• Aviation industry expertise, ideally in the area of crew management solutions
• Proficient with Microsoft Office applications, including MS Project, and Primavera
• Multilingualism is an asset
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Typical Education:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience.
Join us if you want to:
• Get professional skills development with our virtual learning tools and platforms (Digital Campus, LinkedIn Learning, Degreed, EdX, Enterprise Mentoring, and Communities of Excellence & Practice)
• Broaden your experience in international projects, technical workshops and hackathons
• Enjoy additional days off for Christmas break (December 24th-January 1st)
• Participate in employee recognition program (Boeing PridePoints)
• Have Private Medical Insurance (Skandia)
Please also submit a CV or resume and Cover Letter written in English.