Operations Excellence Specialist - Stockholm

Are you passionate about optimizing and creating processes and operational excellence? Do you strive to make data-driven decisions in order to make continuous improvements for the company as well as for our employees?

We want foodora market to be even more magical than today! In that case, to get things done perfectly, our fast pace growing business needs more help from Operation Support…… And that’s where you are going to take charge!

We’re currently looking to expand and organize our operational procedures. And you as our Operational Excellence Specialist - together with the rest of the operation team and other contributors locally and internationally; will be leading our operational excellence; and will assure improvement and development through creating vital, and powerful business processes, and procedures.

WHAT YOU WILL (BUT NOT ONLY) DO

Core Responsibilities:

- Create an Operations Playbook for best practice work based on LEAN processes.
- Create and Develop a Digital Education System to implement the playbook in the whole organization.

- Develop an Internal Operations Audit system to Follow up on the progress of how well the stores are working and performing according to the playbook.



Other Related Tasks:

- Determine gaps in procedures, knowledge, training, etc., and find ways to improve the team’s efficiency.

- Develop and enforce continuous improvement on the organization's overall business processes and policies.

- Audit organization adherence and commitment to the organization processes and policies and institutionalize quality standards.

- Collaborate with stakeholders on monitoring, reviewing, and analyzing operation and business performance.

- Generate new ideas for process improvement initiatives and provide management with insights and solutions.

- Manage the organization's Risk Assessment exercise.

- Collaborate with the HR and top management in developing high-performance culture and Performance Management System.

- Monitor objectives-related accomplishments across functions.

- Educate and coach leaders and team members on data analytics and statistical tools.

- Work with external vendors and the internal operation team in improving company automation techniques through various channels.

- Provide essential analysis, reports, and presentations.

- Provide best practices and promote a lean and agility mindset



YOU ARE

- Self-propelled- You can with high energy and a driven mindset take your own initiatives.

- Analytical - Bring your analytical and logical thinking skills to us, these skills will be highly important in this role

- Solution-oriented - You find ways to reach the end-goal instead of focusing on the problems

- Structured - You can create and maintain structure in a dynamic environment

- Results-oriented - Results, results, results - yes we love great results at foodora. We hope that you love it as much as we do!

- Good organizer: You have good organizing abilities, and the capability to handle multiple projects at the same time

- Results-oriented - Results, results, results - yes we love great results at foodora. We hope that you love it as much as we do.



QUALIFICATIONS:

- University Degree, related to technical, supply chain, engineering, or related fields.

- Minimum 2 years of relevant operations experience in the Grocery store, Darkstore, FMCG Warehouse, or similar industry.

- Excellent communication skills in English both written and verbal, it will be considered a plus if you also know Swedish. Analytical mindset and capability to analyze data and prepare steps accordingly.

- Expert in Office and Google Suite.

- Highly interested in technology.

- Background of performing in a startup or fast-paced atmosphere is an advantage.

- Background in the grocery store industry is an advantage.





Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Our recruitment process will include the following:

(https://emojipedia.org/light-bulb/) psychometric tests via Alva Labs - we like to use science-based methodology.

(https://emojipedia.org/laptop/) a digital HR interview - so you can get to know us a little better!

(https://emojipedia.org/briefcase/) a case interview - where we get to meet each other face to face, yay!

coffee with the team - do you accept our cookies?

️ (https://emojipedia.org/check-mark/) a reference check - almost there!

(https://emojipedia.org/incoming-envelope/) background check - final step before offering you the role.



Please check out our Instagram foodorapeople.se (https://instagram.com/foodorapeople.se?igshid=12as2gaeoh57g) in the meantime to see what’s going on right now. Who knows, they might be your future colleagues!

WHO WE ARE

We are foodorians, a happy gang of food lovers all eager to create the delivery service of the future! For us, humility, innovation, and teamwork make up the cornerstone of our success, combined with a shared entrepreneurial spirit. We are currently breaking new grounds in the industry by completely redefining what a delivery service actually is - therefore, high tempo and flexibility are common and days never look the same (really!).

We are people from all backgrounds, with different experiences and wildly varied ideas and opinions. This is something we value highly, since we fully believe that diversity is what builds our culture and success. We are proud of being an employer for people from all corners of the world and at the same time distinguish ourselves as one of the fastest-growing companies within LMD*!

Sure, growth and success is all fun and games, but let’s be clear: it cannot happen at the expense of our sustainability work. Since January 2020 we are a carbon-neutral business, not just in Sweden but in our whole European operation. Our goals are ambitious to be leading the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices, we want to stand for a green future! Are you in?

LMD stands for Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll come to learn when you start. ;)

BENEFITS

- Wellness allowance

- Employee discount at foodora (woohoo!)

- Occupational pension, incl. premium exemption insurance, accident insurance, life insurance

- Benify

- Awesome AW’s and parties