Operations Expert for Collaboration to RECIPHARM

We are looking for a driven Operations Expert within our service area Collaboration to join our IT department in Stockholm - with the opportunity of remote work. As Operations Expert, you are responsible for ongoing daily operations within Recipharm IT. You give qualified technical support (Level 2 and 3) for daily operations and run internal projects for our companies globally, focusing mainly on Microsoft 365 and Active Directory services. It is an exciting career opportunity in a global company where we offer you a stimulated environment in a growing IT division.

Areas of responsibility: 


• Daily operations and maintenance within Recipharm’s Active Directory and Microsoft 365 services, such as Exchange Online, SharePoint and Teams.
• Involved in multiple global IT projects, communicating with suppliers, partners and colleagues on sites within your assigned service area 
• Proactive improvement actions as well as evaluate new technology and features within the life cycle of Microsoft 365 services
• Responsible for service operations uptime and continuous service improvement
• Technical support to IT colleagues
• Ensure SLA/OLA service fulfilment
• Follow standardised processes - SOPs, Work Instructions (KB) in compliance with approved policies
• Responsible for documentation

Qualifications: 


• 3+ years of experience in operating and configuring services within Microsoft 365 cloud services.
• Knowledge in administering Microsoft Exchange Online, SharePoint Online and Teams
• Experience in IT Service Management ITIL processes
• Verbal and written communication in English

Desirable skills:


• Experience in Good Manufacturing Practices (GMP)
• Experience in ITIL and ServiceNow
• Experience with client management tools, such as Microsoft Endpoint Configuration Manager and/or Microsoft Endpoint Manager/Intune
• Experience with application packaging in common formats like .msi and APP-V.

To succeed in the role as “Operations Expert”, you enjoy working with multiple different tasks within the service area. You have a drive for continuous learning and can complete both easier assignments thoroughly as well as commit to more challenging problems. As a person, you are good at building new relationships with high integrity and a sense of responsibility. Furthermore, you’re a natural coordinator who can take the initiative and work independently.

Does this sound like you? Then, submit your application already today - recruitment runs continuously.

Due to GDPR, we cannot accept applications via email, to protect your privacy.

 


About Recipharm
Recipharm is a leading Contract Development and Manufacturing Organisation (CDMO) in the pharmaceutical industry employing almost 9,000 employees. Recipharm offers manufacturing services of pharmaceuticals in various dosage forms, production of clinical trial material and APIs, pharmaceutical product development and development and manufacturing of medical devices. Recipharm manufactures several hundred different products to customers ranging from big pharma to smaller research and development companies. Recipharm’s annual turnover is approximately SEK 11 billion. The company operates development and manufacturing facilities in France, Germany, India, Israel, Italy, Portugal, Spain, Sweden, the UK and the US and is headquartered in Stockholm, Sweden.

For more information on Recipharm and our services, please visit www.recipharm.com