Operations Manager

We help job seekers and employers find each other.
TakenJob's primary goal is to build a bridge between you and qualified candidates.
We do this by finding the right match between companies and job seekers. In this way, we help companies grow and become more successful and we help job seekers find the right job and achieve their dreams.


We are looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to manage operations in Sweden.


Your role will have a direct impact on your country by continuous improvement of driver and rider experience through strengthening the company's value proposition in the marketplace via industry-leading supply availability, pricing, and quality.


You will be reporting directly to the Country Manager and work closely with the Operations team and HQ teams where your work will drive business growth and revenue through achieving operational milestones and key metrics.


Develop strategies to strengthen driver's value proposition so as to continually grow our supply base, performance, quality, compliance and retention


Actively lead and/or support the expansion across the rest of the country


Hands-on supply management - working autonomously and taking initiatives with your team through the stages of driver acquisition, conversion and activation


Analyse data – you will monitor our city operations metrics to ensure marketplace balance between drivers and riders Identify trends, risks and improvement opportunities on a local level that may impact the business


Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drives growth and efficiency


Take ownership of the company's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals


You have 4+ years experience in project management


You are passionate about new technologies and ride-hailing


You are highly analytical and have a data-driven mindset with excellent Excel skills


You have a Bachelor's Degree or higher in Economics, Finance or other analytical subject.


You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.
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