Operations Manager Clas Fixare

Clas Fixare continues to build the future of handyman services!

Clas Fixare, a subsidiary under the well-known Clas Ohlson brand that offers in-home services within home fix and renovation. We offer services from small 30 min fixes to larger renovation project, with a wide array of competences such as carpentry, plumbing, electricity, mounting/installation and tech support. Clas Fixare is your future one stop shop for in home fix and renovation projects.

We are currently looking for new talents and are strengthening the team with an experienced Operations Manager. In this role, you will have the opportunity to build and manage our gig/freelance business, supporting our development in becoming the leading Nordic handyman & renovation company.

Might be brave to say, but you will most likely not find a job opportunity as dynamic and unique as this in a while

What will you do?

As Operations Manager you will be leading the gig business from A-Z and high to low. You will lead and drive the strategic direction of the gig business to participating in setting up the recruitment process and operational processes, to build & mastering a world class community for our giggers.

Furthermore, you will explore new ways to improve customer experience, build a partner network, setup market entry plans and manage the overall expansion of our business. Your role is key for driving our businesses forward.

Your main responsibilities will be:

- Own and maintain the gig business, both in operational matters as well as strategic choices

- Take a major role in building a geographically scalable business model

- Own the roadmap for expansion and set technical requirements to the dev-team

- Coordinate the daily businesses and optimize processes

- Overall responsible for all services being delivered on time and with excellent quality

- Build, develop and maintain our gig-fix community and selected partners

- Be responsible for operational KPI:s and will report the Head of Operations

What do we offer you?

- A fun and exciting workplace with great colleagues

- A steep learning curve with loads of exciting challenges and space for personal growth

- Professional and motivated colleagues, passionate about their work

- A strong brand and services loved by our customers

This is a full-time employment with start during fall 2021. You will be employed by Clas Fixare, a Clas Ohlson company.

Who are you?

You are a people-person, highly self-going and curious about building business, you think it is important to have fun at work and you thrive in collaboration with your co-workers.

You are independent in you work yet still a team player. You are a brave decision-maker and thrives in trying out new ways of working.

You have a flexible mindset and can switch from strategic perspectives to digging into operational matters in an instant.

You are a passionate and structured problem solver with an eye for technical solutions that can help you reach your goals.

Your previous experiences:

- You have previous experience as an Operations Manager or similar

- You have worked within the Gig Economy before

You are more than welcome to send your application below. If you have any question, please contact our Head of People & Culture Cecilia Andreewitch at 0720-703043.

We do not accept applications by e-mail, due to GDPR policies

By applying, I agree that Clas Fixare may use my personal data for the purpose of carrying out the recruitment work linked to this recruitment matter in accordance with the General Data Protection Personal Data is stored up to 24 months

We are passionate about simplifying life in all kinds of homes