Operations Manager - E-Commerce

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

Are you a dynamic leader with a passion for optimizing e-commerce operations? We are seeking an experienced Operations Manager to spearhead our e-commerce division and drive efficiency, scalability, and excellence in customer experience. As the Operations Manager, you will be responsible for overseeing globally the end-to-end supply chain, logistics, inventory management, and order fulfillment processes.

About Epiroc
Epiroc is a leading productivity partner for the mining, infrastructure, and natural resources industries. Using state-of-the-art technology, Epiroc develops and manufactures innovative drill rigs, rock excavation and construction machines, and delivers world-class service and consumables, as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of SEK 40 billion in 2021, and has more than 15 500 passionate employees supporting and collaborating with customers in more than 150 countries. 

Your team
You will be part of a diverse and agile team located globally. You will have four specialists in your own team, management peers within Marketing and Tech, and report to the Digital Transformation Officer of Epiroc.

Your mission
* Develop and implement strategies to streamline operations, reduce costs, and enhance overall operational performance.
* Collaborate cross-functionally with teams such as Marketing, Sales, and Customer Service to ensure seamless coordination and execution of strategies.
* Manage a team responsible for inventory planning, procurement, warehouse management, and order fulfillment.
* Monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
* Implement best practices to ensure accurate inventory levels, timely order processing, and on-time delivery to customers.
* Identify and mitigate potential risks in the supply chain, including disruptions and bottlenecks.
* Stay updated with industry trends and technological advancements to continuously enhance operational efficiency.
* Foster a culture of innovation, collaboration, and continuous improvement within the operations team.


Your profile
* Bachelor’s degree in business, Supply Chain Management, or a related field (Master's preferred).
* Proven experience in e-commerce operations management, with a minimum of 10 years in a leadership role.
* Strong analytical skills and the ability to make data-driven decisions.
* Excellent communication and interpersonal skills to effectively liaise with cross-functional teams.
* Experience with inventory management systems, order management platforms, and logistics software.
* A strategic mindset with a focus on driving results and achieving operational goals.
* Problem-solving skills to navigate complex operational challenges.


Location and travel
This position is in the Nordics. Occasional travel is required. In case a candidate from a different country applies and is successful, local terms and conditions will apply.

Life at Epiroc
By joining our team, you can expect an atmosphere of creativity, innovation, and workplace diversity. You will be a part of a group of skilled and helpful colleagues who live by our core values: Collaboration, Commitment, and Innovation. We work in a global environment with over 113 different nationalities!
In addition to the fact that we have a culture that is characterized by development combined with having a good balance between work and leisure, there are some things that makes us a little extra proud to work at Epiroc:  
* Global career opportunities
* Epiroc University, for your own competence development
* Community involvement
* Benefits package, which amongst other things include flexible working hours and bonus.


Application and contact information
Please send your application, including CV and personal letter, by creating an account in our recruitment system as soon as possible but no later than 26th of October. We review applications on a rolling basis. Please note that due to regulations, we cannot handle applications received through email.

For questions about the position please contact hiring manager: Bianca Teti, bianca.teti@epiroc.com

For questions about the recruitment process or application please contact: Recruitment specialist Oskar Ceder, oskar.ceder@jeffersonwells.se , +4670-087730

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