Operations Manager - Platform

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to welcome a billion customers. Join us and help to amplify productivity, quality and innovation across Spotify.
We are looking for an Operations Manager to join our Operations team within the Platform Mission!
Together we drive the strategic rhythm and craft structures and accountability for high-quality strategy development and execution. We are accountable for increasing the predictability and velocity of work while instilling an outcome-oriented culture.
You’ll maintain collaborations globally. You’ll report to the Platform Operations Lead, with a strong dotted line to the functional leadership team.
What You'll Do
You’ll act as the team’s chief operator responsible for the daily operation
You’ll be the strategist and communicator for the operational rhythm, accountable for crafting, executing, and continuously improving a healthy cadence of rituals and processes
You’ll build a partnership with leads in every functional area to champion continuous improvement and the learning culture of the organization
You’ll drive planning and prioritization in the leads team, and ensure that plans and outcomes are clearly defined and communicated to the mission and key partners
You’ll partner with our talent acquisition partner to lead workforce planning efforts, supervise the hiring and build consistent onboarding processes and experiences for new team members
You’ll operate the budget, forecasting & hiring plan
You’ll engage with teams to provide program and project management leadership and expertise when needed
You’ll influence the overall mission, business unit, and company strategic operations and help implement other company-wide initiatives, in collaboration with our central operations and program function
You’ll strategize and enable our growth, in partnership with your leads team, our office and facilities team
You’ll assist teams in the discovery and evangelism of standard methodologies in the operational process and bring learning opportunities
You will work out of the Stockholm office



Who You Are
You have shown experience running highly effective teams that deliver products and have fun while doing it
You’re a strategic problem solver with the ability to transform goals into measurable plans that deliver results
You’re passionate about technology and you are familiar with impactful engineering culture and eager to learn.
You have an ambitious demeanor, are ready to seek and solve complex problems, and are able to navigate ambiguity
You love to work in a collaborative, constantly evolving environment and exercise good judgment and decision-making abilities
You’re truly a “do-er” willing to work autonomously and initiate activities, solving any problems needed to help the program move forward while continuously looking for ways to improve how we work and deliver timely results
You love a data-informed approach to your work
You understand what agile is all about and are not afraid to advocate for change
You’re organized, even when you’re not in control
You’re keen to learn and grow and to help others do the same



Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.


Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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