Operations Manager - Worldline

Worldline is the European leader in the payments and transactional services industry. Worldline delivers new-generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. The global online payment solutions part of the business sits mainly within the Swedish office (Worldline Sweden), and goes under the Merchant Services & Terminals axe. Worldline employs more than 9,400 people worldwide and generated 1.5 billion euros revenues in 2017. Worldline is an Atos company.

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Mission

The Operations Manager will play a key role in driving our operations forward. Working closely with our Director of Operations, together with our Group and Service Managers and team leads, your role will be to continuously improve and transform our operations. Your responsibility will be to run multiple projects and processes within this team, developing our operations teams, and handling projects which cross over several departments, as well as international projects across several Worldline business units.

We are currently a team of 50 people, primarily based in Stockholm, with team members in Brazil and USA. The operations manager will be working on multiple projects together with team leads and service managers. The role is based at our offices based on Textilgatan 31, Stockholm. The role involves certain travel to Brussels or outside of Europe, for example Brasil or the US.

Key responsibilities

Driving transformation and improvement projectsOwn and refine several key processes.Create clear and transparent project plans and reportsPresent plans, progress and challenges on an executive level.Act as a bridge between teams, offices and cultures

Previous professional experience

University degree or equivalent university education within IT, BA or other applicable areas5+ years working within a project or service management/operations roleMerited is a knowledge from the Online Payments IndustryExperience in SaaS, eCommerce technology, or transaction-based servicesUnderstanding international business and propertiesWell-developed meeting facilitation skillsExperience with Agile Requirements Management tools (ex. Jira or similarAn ability to communicate clearly and efficiently with others.

Personality Traits

Ability to plan and work with multiple parallel processesProblem solver with a “can do” attitudeStrong verbal as well as written communicative skills in English & SwedishResponsible and takes accountabilityEnjoy working in a multi-cultural, multi-national organizationAbility to lead teams and people from a project perspective, but also form a line manager perspective as needed.

Our offer



Working at Worldline is above all choosing an exciting job with global career opportunities within the group. On top of that, we offer an international environment and the chance to work closely with people from different parts of the world (Europe, USA, and Brazil). You’ll also find a very good work-life balance and a competitive compensation package.

Application and contact

We cooperate with KIMM for this recruitment and if you have further questions please contact recruitment consultant Sabina Axelsson (sa@kimm.se) or Paul Sredojevic (paul.sredojevic@wise.se) for more information about this position. We review applications continuously so please submit your application in English as soon as possible, but no later than 2019-06-02. Please note that we do not accept email applications. Looking forward to hearing from you!