Operations Team Lead (Interim)

Hyper Island B2B Europe is looking for an experienced and motivated Operations Team Lead to join our dynamic organisation. You will play a crucial role in overseeing day-today operations, ensuring processes run smoothly and that we have the right procedures in place for us to support our clients and learners in the best possible way. The role is located in Stockholm and is a 15-month parental cover.

Hyper Island B2B partners with organisations, teams, and individuals, throughout Europe, that want to grow and develop their human performance in a digital world. As Operations Team Lead you will be a part of the European B2B leadership team and play an instrumental role in increasing HI impact for European learners and change makers.

We believe that you have 5+ years of experience in project or operations management, as well as experience in managing people in a leadership role. It is a benefit if you have expertise and passion for education in a business context and understanding of how digital is impacting organisations.

At Hyper Island change is constant. If you enjoy that pace, are experienced in project management and want to be a part of an ambitious and caring team, you might be a perfect fit for this role.

As Operations Team Lead you will be…

- Leading and managing a team of three amazing project managers to ensure that our operations and client projects are executed efficiently and effectively

- Responsible for gathering, analysing and presenting data to key stakeholders within the organisation

- Communicating regularly with other departments and senior management to ensure that the operations team is aligned with company goals and objectives.

- Formalising and following up on ways-of-working for the European team

- Developing and aiming for efficiency, profitability and balance in our team and projects through tools, processes and ways of working

We believe the right candidate has

- Experience in leading and managing teams in an operations setting

- Experience in developing and managing processes and ways of working in fast moving/agile environments

- Strong analytical and problem-solving skills and experience in working in excel/google sheets on a regular basis

- Strong project management skills, with the ability to manage multiple projects simultaneously

- Excellent communication (Swedish & English) and interpersonal skills, with the ability to effectively communicate with individuals at all levels of the organisation

- Ability to work effectively in a fast-paced, deadline-driven environment

Behaviours in our team

We hope to find someone that..

- Is motivated to continuously keep learning about both work and self - incl active work with self-leadership

- Thrive in a team led by purpose, vision & values balanced with clear measures and boundaries

- Believe in Team is Everything: thrive being part of a team and willing to contribute to team development and invest in that process

What you will find:

- Dynamic and varied work - No two days are the same

- Flexible and hybrid way of working

- Strong and caring leadership team

- Opportunities for growth and self development

- Wellness allowance/subsidy

- A creative environment where you will be sharing building with Hyper Island students

You are joining HI B2B Europe in an extremely exciting phase where common practices around Operations Management will play an instrumental role in succeeding in the European market, allowing for more people to make bold change happen in their organisations. Come join us and lead the change!

Terms

You will report to the Head of Learning Development of Hyper Island B2B Europe

Start: May 2023 or upon agreement

Terms: Fixed 15 month contract (parental leave cover), for the right candidate with a good chance of staying at Hyper Island in another role after the end of the contract.

Location: Stockholm, hybrid Remote (working from the Stockholm Office at least 1/day week).

The application deadline is March 6th. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.