Operations Technician

So, are things beginning to feel a bit to much of a routine nowadays? Same old, and no new skills or learnings in ages? Well, if you’re in to application management and application operation, and would like to bring those abilities of yours where you can put them to good use and at the same time learn a lot from a team of very knowledgeable peers, we suggest you migrate yourself over to us. We’re waiting for you!

About us

More than 5 million users. 400 co-workers and 9 offices. From Boden in northern Sweden to Schmalkalden in central Germany. We are the leading EdTech company in Scandinavia!

For more than 35 years we have made the everyday life easier for students, parents, teachers and managers. Together with our users we develop digital solutions for a better way of learning. We combine technical competence with work experience from schools to change the world. Do you also want to make a difference? Welcome!

About you

To thrive in the role of Operations technician, you need to be passionate about both technology and providing service to our customers. In addition to finding the best technical solutions, you also think it is important to work in a well-functioning team and in a creative work environment. We do also think that you are blessed with an administrative ability worthy a champion, something we rate very highly for this position.

Duties and responsibilities

- Together with the team, you will be responsible for ensuring that operations for IST Group work in a well-functioning, safe and qualitative manner.
- Participate in planning and production sets of new systems as well as troubleshooting clients, servers, and networks.
- Work with the deployment and administration of servers.
- Work with automation and scripting.
- Work with migrations.
- Ensure that IST's customer data is secure and easily accessible for the users.
- Ensure that the customers' operating environments are updated in accordance with existing standards.


Competence and experience

We believe that you have good experience of operations technology as well as experience of the supervision and care of technical installations. You have a great interest in technology and are passionate about helping customers with technical solutions. We also believe that you have a relevant educational background in network technology and would like you to have experience of any of the following:

- Cloud-based infrastructure
- Linux
- Rancher for handling docker instances and Kubernetes
- Federation with SAML2 and OIDC
- Oracle
- Monitoring, such as Datadog and OP5
- Good knowledge in on call and what makes that work


The role requires some communication skills. We don’t need or expect you to be a mingle expert or a world class smooth talker at all, rather than that you need to be able to handle deadlines in parallel with both planned and unplanned work and be able to let us around you know about the status.

We would like to see that you are motivated and passionate about taking our operations to the next level, pushing for upgrades and with a burning interest in ensuring that our preparedness and monitoring of our environments is of a high standard.

You are welcome to send in your application as soon as possible, but no later than 28th February. Ongoing selection may be applied, meaning interviews can be started before the last application date, so apply as soon as possible! For questions, please contact Daniel Römer, Head of Cloud Services (daniel.romer@ist.com) or David Hantoft, Head of HR (david.hantoft@ist.com).