Order and Delivery Management (404323)

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.


Our Exciting Opportunity
Business Area Networks: where 5G was born! We’re a global team of approx. 30,000 in 93 countries, with 126 nationalities represented. About half of us work in R&D, approx. 6,000 in Group Supply and 5,000 in Service Area Networks. Together we build future-proof, scalable network architectures in an industry that is constantly on the move. Our approach is simple: we build solutions that empower our customers to meet tomorrow’s demands. 5G is happening now, with the first commercial launches implemented today.
The Delivery and Order Management job role execute and handle orders and delivery contractual requirements for all products and services included in contract (internal and external e.g. frame agreements, project or service contracts, business demands) according to agreements, instructions and Ericsson’s company policies.

You will
Secure Contract fulfillment
Perform Order fulfillment activities
Perform Return Fulfillment for Claims, Return Merchandise Authorization (RMA), Buy back & Field Change Order (FCO)
Perform Operational Distribution


To be successful in the role you must have
Core Competences:
Supply Chain & Supply Process knowledge
Service Delivery Process, Models & Strategy
Hardware Services knowledge
English Skills
Trade Compliance Knowledge


Behavioral Competences:
Delivering results and meeting customer expectations
Working with people
Analyzing
Writing and reporting
Comply instructions and procedures


Minimum Qualifications & Experience Requirements:
Secondary school or equivalent qualification
Complexed practical qualification in logistics area is required.


Preferred Qualifications & Experience:
First academic degree or the equivalent level of knowledge in whatever was acquired.
Approximately 2 – 5 years proven experience is required.
Outstanding functional specialist knowledge in logistics is a must.


Additional Requirements:
Communication Skills


What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Location: Stockholm, Sweden.
Please apply with your CV in English.
Due to the GDPR we can not accept applications sent to email please apply with your CV and cover letter through the system.
You will be reporting to Head of Service Area Repair at Business Area Networks.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.