Order Fulfilment Specialist to Oatly

Oatly was founded back in the 1990s and is based on Swedish research from Lund University. The company’s patented enzyme technology copies nature’s own process and turns fibre rich oats into nutritional liquid food that is perfectly designed for humans. Today, the Swedish company remains independent and dedicated to upgrading the lives of individuals and the general wellbeing of the planet through a lineup of original oat products.

Do you want to be part of the fast growing Oatly? Do you have experience working with customer service and in business systems? Would you like to have a key role working with ensuring orders are registered and customers are happy? Apply today! We are working with ongoing selection.

OM TJÄNSTEN
Oatly’s customer base is growing and with this Oatly. The team consists of Fulfilment Specialists working towards EMEA (Europe, the Middle East and Africa). Your focus will be towards Spain, Portugal and France. You will have a key role in ensuring Oatly’s customers are always provided with Oatsome products as well as working with continuous improvements. This in order to make processes efficient and adapted to a high pace growth environment, giving a world class service every day.

Your main work tasks will be:
* Handling orders mostely for the Spainish, Portuguese and France market
* Be responsible for the required documentation connected to the orders, e.g. customs documentation or other authority requests relevant for the market
* Control and ensure the customers receive their orders on time, in the right amount to the right prices and with an all-time high service level
* Be responsible to keep standards, processes and routines within area of responsibility up to date
* Continuous work with improvements of the processes, drive efficiency and share best practice with the team
* Secure and drive the collaboration between the Fulfilment team and other internal and external stakeholders, e.g. warehouses, quality department and account managers
* Follow up service level and secure supply to key customers
* Close collaboration with all other functions within the Global Supply Chain Organisation and ongoing improvement projects within the company
* Follow up and contribute to relevant KPI’s and strategic goals

You are offered


* To be a part of Oatlys open organizational culture. Oatly is a values-driven company. Because nutritional health, sustainability and trust are so close to our heart, we are more than just another food company – we are a lifestyle company trying to become a part of people’s lives.
* As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future. Read more about our offer


VI SÖKER DIG SOM
* Are fluent in English. It is preferable if you speak French or Spanish
* Have a Bachelor’s degree with in relevant field or has relevant working experience within similar work tasks
* Have experience with in customer service and have proven track record of successful collaboration with external partners and customers
* Have experience working in business system preferable ERP and much preferred Dynamics 365
* Have good skills within MS Office

Great importance in this process will be your motivation for this role and your personal characteristics. As a person you are:


* Social and have good collaboration skills
* Communicative
* Structured and Thorogh
* Flexible


Other information


* Start: As soon as possible
* Work extent: Fulltime, consulting assignment six months to start with. As long as all parties are satisfied with the collaboration and the need continues there are good chances of being extended on the mission
* Location: Malmö
* Contact information: This recruitment process is conducted by Academic Work. It is a request from Oatly that all questions regarding the position is handled by
Academic Work.


Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.