Order & Shipping Coordinator to SVAR Life Science - Malmö

Svar Life Science is a Swedish innovation driven company that enables life-changing therapies by serving the global Life Science market with tools for drug development and companion diagnostic solutions. We deliver answers you can trust from discovery to diagnosis. Our combination of high-quality products, innovative technologies, and comprehensive laboratory services is used by our customers to develop new therapeutics, diagnose patients and treat diseases. Wieslab AB is part of Svar Life Science and provides specialized contract laboratory services within the bioanalytical and clinical diagnostic sector.
SVAR has approx. a turnover of 130 MSEK and 130 staff, HQ is in Malmö, Sweden.


Order & Shipping Coordinator to Svar Life Science in Malmö


Would you like to move life science forward by providing excellent support and service to our customers? Would you like to work at an innovative Malmö based company and be part of a small team with a great team spirit? If you also have excellent communication skills then this is your new job!
As an Order & Shipping Coordinator at Svar, you need to have an analytical mindset and be driven by keeping track of numbers and orders. Your focus will be to handle incoming orders, plan the shipments and act on all incoming customer requests.
Building a positive image of our organisation’s support from incoming customer order to delivery of goods is a natural part of the role.

This is what you will do:
Responsible for promptly respond to customer inquiries, handle, and resolve customer requests and provide excellent customer information & service
Responsible for order confirmation, invoicing and shipping processes
Maintain and update customer accounts in the ERP system
Coordinate with other departments such as Internal Sales, Planning, Purchase, Finance, QA and the Warehouse to be able to fulfill orders and customer requests
National and international shipping, including approvals, permits, declarations and other documentation related to shipping of life science products.


Your profile:
Previous experience by at least 2 years in Customer Support or another client-facing role
Experience in working with complex, multi-divisional and multi-geographical customers
Excellent communication skills
Confident IT user (Outlook, MS Office, ERP-system)
Ability to work structured and with a can-do attitude. A keen eye for details.
Committed to excellent customer service. Experience in identifying customer needs, clarifying their requests, and researching different solutions
Fluent in Swedish and English, both written and spoken.



The position is full-time and based at Svar HQ in Malmö. You will be offered flexible and reduced working hours (7,83 hours per day).


Your application
In this recruitment Svar Life Science works together with Standby Workteam. We recommend you to apply as soon as possible, as we evaluate incoming applications continuously. If you have any questions about the position or the recruitment process, please contact recruitment specialist Karin Dahlin at 0733 763 988.

Welcome with your application!