Packaging Engineer, Customer Service

Packaging Engineer, Customer Service

At Marketing, Sales & Service, you are part of a global team with the mission to ensure that all consumer touch points reflect our brand essence of 'Designed around You' and that all services deliver a true luxury experience. We oversee all commercial activities for Volvo Car Group around the world, including marketing communication, customer interaction, sales and service. Are you passionate about people and marketing? Do you want to reach your personal goals together with other people? Marketing, Sales & Service is the place for you to prosper.

Customer Service is a unit within Volvo Cars, which is responsible for the global aftermarket business, distribution of original spare parts, accessories and service.Our ambition is to be the preferred provider of parts and service to our dealers and customers, and thus actively contribute to creating the best car ownership experience for our customers.

As a Packaging Engineer you have the responsibility to maintain and develop complete solutions for the protection of the product, ensuring environmental profile and strengthen the perception of the brand. The responsibility is throughout the entire logistic chain from supplier to end customer. The group consist of 6 Engineers, with diverse areas of responsibility.

Main responsibilities

* Responsible for parts in a range of our spare part and accessory portfolio.
* Develop new product packaging
* Constant monitoring of existing packaging in order to reduce overall costs
* Calculations on best total cost and quality for complete logistics flows domestics and international
* Analyse complex logistic data and present results

Required qualifications

* Packaging Engineering degree or equivalent
* Experience in Logistics
* Computer skills in MS Access, MS SharePoint, MS Office Excel, Minitab
* Driver's license B
* Fluent in English, written and spoken
* Additional languages - e.g. Chinese, German, etc is meritorious

Personal qualities

* Ability to plan and organise work, primarily as a project leader but also singlehanded tasks.
* Excellent interpersonal and communication skills
* Good communication and presentation skills
* Creative thinking, ability to "think outside the box"
* "Can do"-mentality

About Volvo Car Group
The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired luxury car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.

Contact
In this recruitment process we are collaborating with Randstad Sourceright. If you have any questions regarding the position you are welcome to contact the responsible recruitment consultant Kristin Selander by e-mail kristin.selander@randstadsourceright.se note that applications by e-mail will not be accepted and that your application documents should be written in English.
Interviews will be held continuously. To apply, please register your profile and attach your application documents via the link below as soon as possible but no later than April 14th 2017.