Partner Care Agent - Content

Are you an administrative ninja who enjoys creating effective structures in your daily work? Do you also have an eye for details and making sure everything is correctly handled in the system? This is an administrative role where you are responsible for publishing our partner’s menus and photos at the right time and on the right place on our platform. Your tasks will also include updating and changing menus and photos for our partners. You will work in a team with other Partner Care Agents who will make your days filled with energy and fun! Does this sound like a custom-made role for you? Apply right away!

WHAT YOU WILL (BUT NOT ONLY) DO

- Add menus and photos in our system for both new and existing partners
- Make sure menus and photos are up-to-date
- Update and change menus for our existing partners when needed


YOU ARE

- Structured - You structure your day in the most effective way and you can create structure in a fast-moving environment
- Self-Reliant - You grab new tasks before someone asks you to and you like to work independently and drive your own work forward. Even if you work in a team this is important as you are responsible for different partners
- Meticulous - You are always meticulous in your work, it is important for you that things are done correctly and with care
- Responsible - You like to take responsibility and you feel comfortable doing that


REQUIRED QUALIFICATIONS

- Preferably you have previous experience in working with administration or service, where the customer is in focus
- You communicate fluently verbally and in writing in Swedish and English, additional language skills in Arabic, Turkish or similar is meritorious
- It’s easy for you to learn new systems and you have a big interest in learning
- Experience from Excel, Google Sheets and Salesforce is meritorious
- Experience from the restaurant industry is a plus


Start date: September

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Please check in our instagram foodorapeople.se (https://instagram.com/foodorapeople.se?igshid=12as2gaeoh57g) in the meantime to see what’s going on right now. Who knows, they might be your future colleagues!

WHO WE ARE

We are foodorians, a happy gang of food lovers all eager to create the delivery service of the future! For us, humility, innovation and teamwork make up the cornerstone for our success, combined with a shared entrepreneurial spirit. We are currently breaking new grounds in the industry by completely redefining what a delivery service actually is - therefore, high tempo and flexibility is common and days never look the same (really!).

We are people from all backgrounds, with different experiences and wildly varied ideas and opinions. This is something we value highly, since we fully believe that diversity is what builds our culture and success. We are proud of being an employer for people from all corners of the world and at the same time distinguish ourselves as one of the fastest growing companies within LMD*!

Sure, growth and success is all fun and games, but let’s be clear: it cannot happen at the expense of our sustainability work. Since January 2020 we are a carbon neutral business, not just in Sweden but for our whole European operation. Our goals are ambitious to be leading the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices, we want to stand for a green future! Are you in?

LMD stands for Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll come to learn when you start. ;)

BENEFITS

- Wellness allowance
- Employee discount at foodora (wohoo!)
- Occupational pension, incl. premium exemption insurance, accident insurance, life insurance
- Benify
- Awesome AW’s and parties (we can’t wait to have them back)!