Pension Fund Assistant

Company Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Job Description
Introduction

Great science needs great people! Are you an organised professional, skilled with numbers, detail-oriented and good at dealing with people? Seize this opportunity and contribute your skills to a team of three to provide support to Pension Fund's Benefits Service! CERN, take part!

You will join:

The CERN Pension Fund, whose purpose is to insure its members from the European Organization for Nuclear Research (CERN) and the European Organisation for Astronomical Research in the Southern Hemisphere (ESO) and their families against the economic consequences of disability and old age of its members and of the death of its members and beneficiaries. The Fund currently has some 4,000 active members and 3,700 beneficiaries. Operating as a defined benefit capitalized scheme, the CERN Pension Fund's assets currently amount to approximately CHF 4.5 billion.

The Benefits Service is responsible for the processing of benefits, application of the Pension Fund Rules and Regulations and communication with members and beneficiaries.

Functions

As a member of the team in the Benefits Service, you will be responsible for the execution of front to back administration processes, including:

Providing information and assistance to active members and beneficiaries of the Pension Fund, incl. paying monthly benefits;

Ensuring compliance with the CERN Pension Fund Rules and Regulations, Staff Rules and Regulations and CERN Health Insurance Scheme rules, including liaising with other CERN Departments (Human Resources, Finance Personnel Accounting);

Processing and checking individual personal documents to confirm pension and allowance entitlement;
Maintaining files of a confidential nature within an electronic document management system;

Using an electronic workflow system to execute different workflows relating to the update of beneficiary files, payment of benefits and other administrative processes;

Collating and analysing data to support quarterly KPI (Key performance indicator) reporting;

Documenting and updating the Internal Control System including risks and controls related to administrative procedures;

Completing year-end processes and preparation of formal communications with beneficiaries;
Providing back up to other members of the team;

Actively participating in operational projects.

Qualifications
Technical certificate or general secondary education or equivalent relevant experience in the field of administration, finance or a related field.

Experience:

Extensive experience in administrative and financial processes, preferably in a front-line and international environment;
Demonstrated experience of optimising, implementing and documenting workflows;
Knowledge of the pension fund or payroll industry would be preferable;
Proven experience of an electronic workflow system would be an advantage;
Use of reporting tools, such as Power BI (or equivalent) would be an advantage.

Technical competencies:

Knowledge of administrative rules and procedures;
Customer service;
Use of office software packages: Excel, Word;
Assessment of internal control and risk management practices;
Use of information management systems.

Behavioural competencies:

Communicating effectively: ensuring that information, procedures and decisions are appropriately documented. Listening actively to others and letting others speak. Providing others with timely information.
Building relationships: showing courtesy and consideration in dealings with others.
Working in teams: building and maintaining constructive and effective work relationships. Working well in groups and readily fitting into a team; participating fully and taking an active role in team activities.
Achieving results: delivering high quality work on time and fulfilling expectations. Having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind.
Demonstrating flexibility: demonstrating openness to new ideas and situations Adapting quickly and resourcefully to shifting priorities and requirements.

Language skills:

Spoken and written English or French: ability to understand and speak the other language in routine situations.
Willingness to acquire knowledge of the other language rapidly.

Additional Information
Eligibility and closing date:

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States.

This vacancy will be filled as soon as possible, and applications should normally reach us no later than midday CEST 30th August 2023.

Employment Conditions

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.