People & Culture Partner to Qmatic, Gothenburg

Qmatic is the global leader in customer journey management, enabling 2 billion yearly customer journeys in over 120 countries. 40 years of innovation has given Qmatic the technical advantage to create valuable customer experiences by connecting people to services. We have an impact on society by simplifying contacts, reduce friction, and save time and money for our customers in retail, finance, health services and public sector. Today and in the future. www.qmatic.com

Qmatic is a global tech company driven by the promise of Connecting People to Services. We believe that in a connected world, the customer experience is a full and continuous journey across online and physical touch points. Qmatic exists to provide the technology solutions and insights to make that journey as smooth and pleasant as possible for all users.

As People & Culture Partner you will play a key role supporting our business segments within our Gothenburg site, sharing your knowledge and expertise to ensure we deliver best in class People & Culture programs and initiatives. You will adopt a strategic and hands-on approach to cultivate the engagement of Qmatic’s core values at all levels.

You will be involved in a number of activities that require proactive planning, improvement to internal processes and business partnership.

To us nothing is impossible, you will have autonomy to explore your curiosity, having fun and celebrating success along the way.

Your role

• Deliver proactive P&C support to business leaders with advice for solutions in line with business demands and company culture
• Ensure compliance with local employment laws and regulations and provide advice on employee relation matters
• Update and implement people & culture policies and programs.
• Identify and support talent, and next generation of leaders
• Provide insight on compensation and benefits
• Global recruitment and workforce planning
• Organizational development and change management.
• International and domestic employee engagement initiatives
• Employee relations
• Have a clear view of both short- and long-term business challenges and take responsibility for shaping and delivering best in class people & culture support
• Echo Qmatic’s values, aligning our culture across the sites

Your profile
We are looking for someone who has a positive mindset with an analytical skillset. You like working in a changing and sometimes ambiguous environment where you are adaptable, stable and structured. Preferably you are process oriented, pay attention to detail and like to tie up loose ends. If you are also independent, driven and tec savvy you are a perfect fit.

Your background

• Bachelor’s degree in Human Resources
• Demonstrated HR consulting and coaching skills understanding commercial prerequisites.
• Strong relationship builder and preferable used to work with multiple stakeholders
• Excellent communication skills
• 5 years of experience or equivalent, preferably in a tech organization
• Excellent in Swedish & English, written and spoken
• Proficiency in Office 365

What’s in it for you?
You will be a part of an exciting transformation journey that has just begun. We are going from being a hardware producing company to a SaaS (Software as a Service) company. To support us in this transformation journey we are working with adapting the culture to fit future needs, while maintaining the feeling of being a family, on this journey together. You will be instrumental in this journey by supporting the organizational People & Culture needs. We also offer you flexible working, a fun and varied work schedule and to be a part of an excellent team.

Location
The position is located at our Headquarters in Krokslätts Fabriker, Mölndal.

Reporting
You will be part of People & Culture and report to Chief People & Culture Officer Petra Hagensen.

In this recruitment Qmatic cooperate with Jerrie. For further information please contact recruitment consultant Cecilia Jarlsmark at +46 723 05 33 43 or cecilia.jarlsmark@jerrie.se We welcome your application with CV in either English or Swedish via www.jerrie.se no later than November 8.