Pharmacovigilance Technical Officer

Uppsala Monitoring Centre (UMC) is recruiting two Pharmacovigilance Technical Officers to join a new section within our WHO Liaison department. The section carries out projects and activities to support WHO Programme for International Drug Monitoring (PIDM) members in developing, implementing, and strengthening safety surveillance programmes.

Uppsala Monitoring Centre (UMC) is a non-profit foundation and international centre for medicine and vaccine safety and scientific research. UMC is a World Health Organization (WHO) Collaborating Centre responsible for operating the WHO Programme for International Drug Monitoring (PIDM) with over 175 member states and territories. UMC supports PIDM members in developing, implementing, and strengthening safety surveillance programmes. The WHO Liaison department has 19 staff with diverse skill sets and backgrounds, divided into three sections: signal management, education and training, and surveillance implementation and strengthening. The new Surveillance Implementation and Strengthening (SI&S) section works closely with WHO’s pharmacovigilance team to support capacity-building activities relevant to the PIDM. The section oversees external account management and maintains contacts with PIDM members and other organisations to support surveillance strengthening.

What you will do
As a Pharmacovigilance Technical Officer, you will focus on the technical aspects of the section’s operations, ensuring that pharmacovigilance products for collecting and managing adverse event reports are introduced and implemented optimally. You will collaborate with WHO, PIDM member organisations, and other key stakeholders. You will report to the Head of Surveillance Implementation & Strengthening. You will:

- Assist and support PIDM members by introducing and onboarding/re-onboarding PV products.
- Assist in planning, executing, and managing surveillance implementation activities in countries worldwide alongside WHO.
- Troubleshoot and resolve issues according to internal processes and escalation procedures.
- Maintain and update technical information shared with PIDM organisations.
- Coordinate with other UMC teams to ensure timely completion of tasks to support PIDM members.
- Maintain accurate records of implementation activities and their progress.
- Train PIDM member organisation staff and stakeholders on the use of pharmacovigilance products in collaboration with other UMC sections and external stakeholders.
- Develop and deliver training materials for pharmacovigilance products and prepare for launch sessions.
- Ensure all PIDM operations comply with release notes and instructions from the Product Management section.
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Analyse PIDM member needs and recommend long-term improvements to the Portfolio & Product Management Department.

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Occasional travel to global meetings and events, typically 2-6 times annually.



- Bachelor’s or master’s degree in a relevant field, such as public health or the life sciences.
- At least two years’ experience in pharmacovigilance.
- Experience with implementing solutions for safety surveillance and related training.
- Medical regulatory expertise and familiarity with benchmarking activities are highly valued.
- Self-driven and results-oriented with excellent communication and pedagogical skills.
- Ability to conduct presentations and lead discussions across varying levels of seniority and knowledgeable audiences.
- Fluent in written and spoken English; additional languages are a plus.

Personal Characteristics:

- Creative, curious, and collaborative.
- Detail-oriented, proactive, and capable of driving activities to completion.
- Comfortable working independently and in groups, creating good relationships, and inspiring others.
- Skilled at working with multiple stakeholders with diverse backgrounds and nationalities.


Uppsala Monitoring Centre (UMC) is a centre for international service and scientific research in the field of pharmacovigilance. We are the World Health Organization Collaborating Centre for International Drug Monitoring and manage the technical and operational aspects of the WHO Programme for International Drug Monitoring since 1978.

As a non-profit foundation, we support the WHO, regulatory authorities, and other stakeholders who share our vision of advancing medicines safety. Through research and development of new scientific methods, we explore the benefits and harms of medicines for patients, and offer products and services used by health authorities and the pharmaceutical industry worldwide.

UMC’s official language is English. We normally apply a probationary period to new appointments.

UMC follows the collective agreements between the Swedish Agency for Government Employers and Saco-S and ST. Union representatives are Malin Zaar (Saco-S) and Jessica Avasol (ST), +46 (0)18-65 60 60.