Platform Operations Owner

SAP Solution Lead
 
WHY WE WILL LOVE YOU
We believe that you are passionate about fulfilling new needs and delivering outcome to our business stakeholders as well as technology service operations. You appreciate the mix of strategic thinking and turning architecture trends and requirements into practice. You get motivated to keep learning and to forget the obsolete and to work agile and being open to the change. In addition, you are energized by working both independently and interdependently and cross functions. Last but not least you share and live the IKEA culture and values.
In this role you have proven training in information technology, computer science or equivalent and minimum 5 years of SAP Solutions Development & Business Process Operation.
For this role we have several openings covering key processes in scope:
·        SAP Solution Lead Order-to-Cash (O2C): like enabling seamless customer journeys across multiple touchpoints, including customer ordering, financing, payments, fulfilment and returns. 
·        SAP Solution Lead Record-to-Report (R2R): like accurate and timely recording and reporting of financial information for internal business steering and external requirements. 
·        SAP Solution Lead Source-to-Pay (S2P): like the standard end-to-end process of building and managing a supplier base, sourcing products and services and making them available for co-workers to order, and handling the payment of invoices.
 
 You have knowledge in following areas:
·        knowledge within respective business process across SAP and non-SAP components (including interfaces)
·        solid experience of full lifecycle SAP implementations
·        functional knowledge S4/HANA Finance / Procurement (SAP Ariba), preferable experience within retail business.
·        experience with Agile practices
·        strong customer focus
·        good written and verbal communication skills
As a person you understand both, the business needs, and the solution offerings of IT industry and process consultancy. You have an end-to-end view on processes, systems and interfaces. You are open to change and excited to lead & set up things from scratch using own judgement and deliver with attention to detail. You can also understand the complexity of IKEA business and the role of technology as an integrated part of the business.
 
YOUR RESPONSIBILITIES
As a SAP Solution Lead (Platform Operations Owner – Technology – Group Digital) you will manage operating and maintaining a highly reliable and stable group of SAP solutions in Finance / Procurement balancing the need to implement the platform roadmap with ensuring platform functionality and satisfying the on-going needs of the implementation project.
You will:
· govern the design and configuration of new functional solutions and ongoing operational support of these solutions
· lead offshore team of Functional Leads to determine development requirements in close dialogue with business process leads and Functional Experts to provide Level 2 / 3 production support within respective process
· keep abreast of SAP industry trends and innovations & future technology development for respective process areas
· manage platform budget, e.g. budget and forecasts, follow up cost development and proactively drive improvements in cost efficiency
· contribute into ongoing definition of ways of working and organization design for Ingka SAP CoE
· work across initiatives within INGKA Group, steering solutions towards the correct architecture
In this role you will report to the Platform Operations Manager. This role is located in Malmö.
 
ABOUT THIS WORK AREA
We set the digital agenda to keep IKEA leading in an uncertain and fast moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
IKEA (Ingka) has embarked on exciting journey implementing and running SAP as core platform for Finance / Procurement. We are now looking for mature talented leads to support us on this journey and build SAP CoE capabilities within Ingka.