Platform Owner, ServiceNow

Sandvik IT is on an exciting journey – fully committed and aligned to Sandvik Group’s objectives of addressing growth and operational excellence. In the current rapid technological development and transformation of the manufacturing industry. IT and automation of workflows plays an important role in our ability to meet and exceed our customers’, as well as colleagues’, expectations going forward.
To our newly established product area Enterprise Workflows we’re now looking for a Platform Owner for ServiceNow in a brand-new role. Here we’ve gathered competences and key capabilities to drive automation within, as well as across functions and business areas. You’ll join a team where we explore new ways of working, focus on customers, embrace our strong values, and release the power of our people – all in order to innovate and develop relevant products that set the stage for modern experiences in all parts of Sandvik. Sounds intriguing? Keep reading, there’s more!
Listen to what your new manager Helena got to say: https://youtu.be/7PeBgvB2lmE
Your mission
In this position, you’re responsible for defining stories and making prioritizations in the team backlog to streamline the execution of business priorities, while maintaining the conceptual and technical integrity of the features or components for the team. You have a significant role in maximizing the value produced by the team and ensuring that stories meet user needs and comply with the definition of done. You have significant relationships and responsibilities outside the local team – including working with Product Area Manager, customers, business experts, and other stakeholders within the organization. You own the vision, strategy and roadmap for the platform and make sure that the product team is cross-functional, with the necessary skills to take the end-to-end ownership for the platform’s entire value chain.
Key responsibilities
Own vision, goals, strategy, roadmaps and impact against the product mission – including end-to-end ownership from ideation to release and lifecycle management of the product.
Define and analyze metrics and use them as a cornerstone for team focus and priorities.
Integrate qualitative and quantitative research, product analysis and customer insights into product requirements, roadmaps and strategies.
Build a cross-functional team with the expertise required to manage and deliver business objectives.
Communication and gathering input and opinions from all stakeholders, all the way from business users to senior executives.

The platform team develops and operates tool capabilities and processes supporting Sandvik business units in reducing risk and driving efficiency. You’re accountable for making sure that your team follow stipulated guardrails and policies in their efforts of addressing business needs. Together with the product area manager, you continuously assess the scope of the product and make sure that it’s relevant and address business needs efficiently.
The location for this position is Gasverket in Stockholm or Sandviken.
Who are you?
We believe you’re a structured solid leader with experience from operating and managing IT Service Management tools. You have a deep know-how and experience from managing modern Cloud solutions and you have profound experience in LCM of cloud solutions in global organizations. You have a passion for automation, AI and deep understanding of data driven decision making. You like working in a dynamic diverse environment where you have managed cross-functional team and motivated them to go the extra mile. You’re self-motivated, but also a team player with a professional presence. You have knowledge of Lean and Agile software development and proven ability to lead and inspire teams in uncertain circumstances and you always make decisions having “the best for Sandvik” top in mind.
What you know and need – this is important   
Degree within IT or science
Experience from delivery of cloud solutions in large global organizations
Experience from working with the ServiceNow platform.
Experience from building and managing teams in large global organizations
Experience from product development and operations with P&L responsibility
Business mindset with passion and a track record of delivering results in fast-changing environments
Stakeholder management experience
ITIL Certification(s)
Excellent skills in English, verbal and written

What we see as an advantage
Experience from working as product owner
Management of outsourced services
Certificates in agile methodologies like SAFe
Knowledge in Swedish and other languages

Our Sandvik culture
Sandvik is a global high-tech engineering group with a decentralized way of working and a culture were focusing on customer value, innovation, fair play, continuous improvements and strong performance are encouraged. For us, it is clear that diversity of experience, perspective and background forms a solid foundation for achieving great results. Learn more about our business by visiting or website, LinkedIn or Facebook.
Application
Send your application no later than June 12, 2022. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0041928).
Contact information
For further information about this position, please contact:
Helena Rothman, recruiting manager, +46 (0) 26 26 16 72
Union contacts - Sweden
Malena Rackner, Unionen, +46 (0)26 262 748
Fredrik Andersson, Akademikerföreningen, +46 (0)26 262 718
Peter Olsson-Andrée, Ledarna, +46 (0)26 261 984

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Irene Sveen
Sandvik is a global high-tech engineering group offering solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing as well as advanced materials. In 2021 the Group had approximately 44,000 employees and revenues of about 99 billion SEK in about 150 countries.
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