Playout Operator (585789)

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.

Our Exciting Opportunity
We are looking for a team member to work with our Playout Operations team as a Playout Operator; do you want to join us?
In this job role, you will monitor and maintain the technical and presentation quality of the channel output as per client playlist. You will be responsible for ensuring a high quality, well presented and error free transmission. Your work is done in 3-shifts and will be primarily scheduled during unsociable hours.

You will
Lead and coordinate live events, scheduled in the dynamic channels (sometimes several events simultaneously)
Monitor and Quality Control of thematic channels
Handle equipment such as local IT tools, automation systems and playout infrastructures (non-automation)
Incident handling and 1st line support of local equipment
Manage Internal / external communication; e.g. communicate issues to customer
Take care of logging and reporting, create internal incident report and provide handovers to staff


To be successful in the role you must have
Applying expertise and technology
Delivering results and meeting expectations
Connecting and working with people
Proactive approach
Coping with pressures and setbacks
Deciding and initiating action
Act on instructions and procedure and be able to prioritize
Incident handling knowledge
Service delivery process models and strategy
MSTOP knowledge
Customer insight
Fluent Swedish is a requirement
English skills
Coaching and mentoring skills
Gov. & Industry Relations (GIR) Skills
Local laws and regulations knowledge


What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Come join our #TeamEricsson. Feel free to apply and include resume in English, outlining how you meet the specific requirements of the position.
The selection and interview process are ongoing. Therefore, send in your application in English as soon as possible. We encourage you to apply!

If you have any further questions, you are welcome to contact us:
Hiring manager: In this role you will report to Playout Manager
Recruiter: Karolina Jałkowska (karolina.jalkowska@ericsson.com)
Location: Stockholm, Sweden

Kindly note that we do not accept applications sent via e-mail
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]
Req ID: 585789