PLM Business Support Manager

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

Join us

Would you like to work together with highly skilled and motivated colleagues that will challenge you to dare to think new and make you grow in your professional role and as a colleague? Then this could be your next challenge!

Product Lifecycle Management (PLM) is a fast-growing area where many new innovations are developed and driven. Colleagues from all divisions and departments worldwide touch into PLM on daily basis. PLM Solutions is a dedicated and caring team that is supporting the main PLM applications for Epiroc and it is one of the pillars providing the product data for the whole company. The Solution is global and cross functional and there are many activities in the roadmap for future implementation.

Your mission

As our PLM Business Support Manager, you would be operating in a global environment and play a crucial role in implementing both innovation initiatives and effectiveness improvements within the PLM area. The main PLM applications are Teamcenter, Creo and AutoCAD Electrical and so far, it covers R&D, Production and Service functionality but the functional area is growing. We have a large roadmap of future projects both with new functionality, upgrades, and improvements as well as migrations and new site rollouts.

In this role, you will manage and lead the Business Support team of ~13 people based globally (including consultants) and be responsible for the business side of the PLM maintenance plan. You will have responsibility for consultant supplier relationships (services) and continuously ensure organizational efficiency and delivery capability. You will be a member of the PLM Solutions management team reporting to the PLM Solutions manager.

Your Profile

To be successful in this role, we believe you are a skilled manager with experience in driving a service support organization preferably within the PLM domain experience. You have a good knowledge and interest in IT service support area,pm3 and ITIL anda good level of English in speaking and writing.

You are a team player who sees the team’s contribution as the ultimate goal. You are a natural leader with good communication skills, drive and independence. You are also a good planner and organizer including resource planning.

If you speak Swedish and have knowledge and understanding of PLM applications it is considered a plus. 

Life at Epiroc

By joining our company, you can expect an atmosphere of creativity, innovation and workplace diversity. You will be a part of a group of skilled, committed and helpful colleagues who live by our core values: Collaboration, Commitment and Innovation. We work in a global environment with over 113 different nationalities!

In addition to the fact that our culture is characterized by development combined with having a good balance between work and leisure, there are some things that make us a little extra proud to work at Epiroc:  

•    Global career opportunities
•    Epiroc University, for your own competence development
•    Community involvement
•    Benefits package, which amongst other things includes flexible working hours and a bonus.

Location and travel

This position is located in Örebro, Sweden. Occasional travel will be needed in this role.

In case a candidate from a different country applies and is successful, Swedish local terms and conditions will apply.

Application and contacts

In this recruitment process, we review applications continuously. We welcome your application as soon as possible, by creating an account in our recruitment system. The last day to apply for this position is 17th March 2023.

For questions about the position contact Anna Lofgren, PLM Solutions Manager, anna.lofgren@epiroc.com  or Recruitment Specialist Zuzana Kalivodova, zuzana.kalivodova@epiroc.com.