Presales and Customer Support Specialist, Wireless Platforms

Within this team you will be responsible for presales and customer support for wireless platforms. You will accompany customers to ensure they use the product at its full potential. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via support portal, telephone and it also will include to visits to their offices.
Main Responsibilities
* Provide technical support to clients in the following expertise
* The hardware and main components of systems (radio controller, power amplifiers, etc
* Embedded software for specific wireless application (5G, LTE, UMTS and GSM)
* Train customers to integrate and use products.
* Assist the sales team in customer meetings with technical demonstrations and presentations.
* Participate in writing and reviewing technical documentation to be used by clients, including training presentations.
* Attend trade shows and conferences with the sales team.
Requirements
Bachelor's degree in electrical engineering, computer engineering or computer science
Experience of at least 5 years as application engineer or similar.
Excellent knowledge of English, oral and written
Technical skills:
Strong knowledge of wireless base stations, including system architecture, hardware and software development, testing phases and field deployment.
Strong knowledge of wireless protocols and standards
Solid experience with at least one of the following technologies: 5G, LTE, UMTS and GSM
Very comfortable with electronic equipment, radio frequency transmitters and power amplifiers.
Experience with C/C ++ and/or embedded programming languages, as well as Linux is an asse
You are:
Good team player
Autonomous, quick learner
Like investigating bugs
Good interpersonal and communicational skills
Available for international travel about 25% of the time, sometimes with short notice.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.