Process Developer

Process Developer Lifecycle and Claim Management


Company Description
IKEA Supply is part of IKEA Range & Supply and is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.
Supply Chain Development is going into the next phase of a great journey. By gathering the end-to-end supply chain development agenda into one organisation, embedding process and the development and management of digital solutions into the business, we create the best preconditions for meeting the future with the right competences and business capabilities. By this we will also create the preconditions to a world class supply chain that enable IKEA to efficiently respond to the ever-changing customer needs. The SCD function includes five areas; Sourcing, Design & Planning, Execution, Intralogistics & Market logistics. Additionally SCD has three assignments to lead and keep together the overarching development in the field of Technology in Supply, Packaging & Identification for total IKEA and the Development Networks to lead collaborative innovation approach around Logistics and Fulfilment. Three support functions will be key to support the whole organisation: BN & Portfolio mgmt., Communication and People & Culture. Our mission is to design & secure the preconditions for a world class supply chain, run and improve everyday solutions, keep together and optimise the development and innovation agenda.
Job Description
As a Process Developer you will create sustainable customer value, growth and profitability for IKEA by leading and contributing to the company processes development; how we work, lead and organize, with process orientation as the starting-point.
As Process Developer you will be responsible for:
• Identify and propose process/sub process design and/or improvement initiatives and prepare basis for decisions
• Gather, understand and analyze business benefit of identified process improvement potentials
• Support implementation and establishment of the process including identifying competence development needs
• Facilitate and push the implementation of way of working with process oriented business development in IKEA
• Lead, manage and/or support process improvement projects (incl IT tools). Interact with related functions and matrixes in the development of the solution
• Secure consistency and interdependencies in the process development towards other connected processes
• Improve, develop & keep process documentation up to date according to defined framework (process maps, working methods, task descriptions, measurement specifications, learning material, …)
• Secure follow up of process performance according to set KPI's
• Participate in external networks for benchmarking and to enhance knowledge in relevant processes
The position is based in Älmhult, Sweden and will require travelling.
Qualifications
You are a strong business person with a passion for process work, with energy to simplify way of working! We see that you are highly driven by development and constantly being on the way. You dare to think differently and you have an agile approach and adapt as we go. You are interested in process way of working, digitalization and finding new ways of working and are highly motivated to do this by leading business through people and collaborate and interact with different stakeholders.
You have proven experience and knowledge in:
• Deep knowledge about the specific processes, organisations and business in the field of work
• Good knowledge and understanding of the IKEA value chain, the process landscape and the IKEA organisation
• Deep knowledge of process development, improvement methods/tools and practical experience of process development
• Knowledge about cost/benefit and how to affect its result through process development
• Knowledge about and experience in change management
• Strong analytical skills, planning skills, tactical capability, clarity in communication, ability to take the lead around given responsibilities
• As a Process Developer you need to be able to listen to and understand the needs of the business. Both in the everyday needs, but also translate future plans and strategies into development plans or initiatives
• Being a positive team player is essential to secure that development is synchronised both within a project but also across other development areas
• Positive attitude, self-going, persistent and motivated by taking on challenges
• Experience of and inspired by leading and dealing with change
• Understanding of IKEA way of working, business model and total cost approach
Additional Information
Sound interesting?
We welcome all applications. In the first selection process, we will consider candidates from current Supply Chain Development organisation. Submit your application, CV and letter of motivation, online via our recruitment system SmartRecruiters no later than 31 May 2020.
If you have any questions about the roles, please contact Sanna Norlander at +46 (0)708 318467. About recruitment process, please contact Recruitment Specialist Zuzana Vackova at +46 (0)721511246.
Looking forward receiving your application!