Process Development Leader

About Inter IKEA Systems and Core Business Franchise

Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users.

We enable IKEA people in the value chain by developing new ways of working supported by processes, methods, tools and services, and we also develop the business by leading:
The development of solutions that will ensure a unique and successful meeting with existing and new IKEA customers.
When and how IKEA expands, enabling one common way of working with high impact at a low cost.
We offer an open working environment where everyone feels comfortable to experiment, try new ways and dare to ask: “What if…?” And we offer possibilities for you to develop yourself and your career globally. Read more about us at franchisor.IKEA.com

Job description

In essence the job is about to create conditions for value creation in our Selling the offer core process through leading and holding together value stream mapping and process development.

This will mean that you amongst others will;

·       Facilitate the development in a core business process dimension, across legal entities in close collaboration with key stakeholders from Range, Supply and Retail and in connection to the other core processes such as “Develop the offer” process and “Supplying the offer process”. All with the purpose to secure optimal value creation and efficiency for IKEA.

·       Hold together development through value streams for Selling the offer process, by bringing business process, people, data & technology together.

About us

There is an urgent need to enable;  A common and holistic process view of how IKEA create customer value together in an omnichannel environment, reflecting and connecting to the IKEA we want in the future AND through that secure our competitive advantage through leading by holding together across the integrated value chain: connecting functions and organizations for them to recognize the interdependencies of their individual success.

We will enable business movements by integrating data & technology in business leading to the wished position:

“Go all in on omni channel”

•        An attractive, competitive and profitable omni channel IKEA concept – fit for purpose

•        Successfully implemented among all franchisees and across all customer meeting points

About the role

IKEA is currently transforming its business to enable future success of IKEA by offering an attractive, competitive and profitable omnichannel IKEA Concept. To enable this transformation the supporting processes, business rules and data & technology must adapt.

These changes will affect several functions and organization across the IKEA network, as well as several IT systems.

The content of Selling the offer differs in level of description, content and how ownership is defined and this role is about improving and accelerating the development of this process in close collaboration with colleagues in our value chain.

Qualifications

You see things a little differently. So do we. Come see things a little differently with us.

About you

You have a strong desire to collaborate and to be “better together” and to improve and simplify current ways of working and solving problems in line with IKEA core values.

It’s important that you have deep knowledge and understanding of the IKEA value chain, the process landscape and the IKEA organization and recent proven track record of delivering business results through collaboration with stakeholders from across our value chain.

Your ability to enable and handle complexity as well as solve problems with several dimensions gives you energy and you know how to make things understandable for the many.

Working across functions and organization will demand that you have integrity and the ability to establish relationship at all levels of the organization based on trust.

You have the ability to work with both operational and tactical issues, always considering IKEA as a whole while keeping focus on customer needs. 

Additional information

It is a full time position (40h/week) located in Malmö, Sweden – work will be in a mixed mode with some on-site days and some travel may be required (as per local Covid restrictions). The position is a permanent position.

If you would like to apply for this positions, please send a CV and optional letter of motivation in English latest 31 December 2021.

It is a full time position (40h/week) located in Malmö, Sweden – work will be in a mixed mode with some on-site days and some travel may be required (as per local Covid restrictions). The position is a permanent position.

If you would like to apply for this positions, please send a CV and optional letter of motivation in English latest 31 December 2021.