Process Improvement Lead

Business Technology drives digitalization at Fortum, enabling smart solutions for customers, improved asset and trading productivity, and new data-driven business models. The organization brings together technical and digital competencies and solutions to help optimize Fortum’s entire value chain, create excellent customer experiences and drive new sources of revenue.     

About the role

We are looking for a Process Improvement Lead to join our Business Transformation Services unit in Business Technology. This unit's purpose is to strengthen the Business Transformation journey, providing transformation expertise such as Design and CX, Process Excellence capabilities, Agile transformation, and Digital enablement services. In your role as Process Improvement Lead, you will design, lead process improvement projects, and support in building a continuous improvement culture in the organization. This position can be located in Espoo, Stockholm or Wroclaw.


Your main responsibilities would include:
• Aligns and translates the business challenges (according to Fortum Strategy) into required process change proposals.
• Uses data analysis to develop insights, hypotheses, and levers for process improvement.
• Works on digital transformation programmers utilizing know-how on how to optimize processes.
• Performs and/or facilitates value stream mapping, value chain analysis, and root cause analysis.
• Identifies opportunities for Process mining and RPA.
• Contributes towards Automation scouting and pipeline.
• Leads Capability scaling including process training.
• Coaches the different stakeholders and provides guidance to the business throughout the entire process improvement life cycle.
You will be working together with the business experts while executing the improvement initiatives.

Why Fortum?

With us, you can take an active role in driving the change for a cleaner world. To reach our goals, we embrace a culture of openness. With mutual trust, believing in people, and taking care of everyone's wellbeing, can we reach even better results. Flexibility is the new normal and we apply hybrid way of working wherever possible.

For you, working at Fortum means exciting opportunities to develop your expertise and create a unique career path. We will support you on this journey. We believe diversity and inclusion inspire all of us to innovate and grow together. Therefore, we are committed to building teams where everyone feels included and is treated equally. 

What we are looking for

We are looking for a good combination of experiences, skills, and desires from:
• Excellent skills for analytical problem solving to identify the underlying root causes and solutions
• Experience in building hypotheses and levers identification for improvements
• Mindset of continuous improvement and thinking processes and technologies out of the box with an E2E mindset
• Expert in designing and creating customer journeys and mapping processes, value chain analysis
• Data analysis skills to base the decision making on data and facts rather than feelings or experience
• Strong presentation and visualization skills to create clarity in complicated situations
• Good workshop facilitation skills with a coaching attitude that helps the process SMEs that are unfamiliar with the concepts to bring the best ideas and insights
• Strong knowledge of the lean methodologies and ability to facilitate the lean development (VSM and A3), use of Process mining tools such as Celonis, QPR
• Communicate fluently in English
• University-level degree in Engineering with preferably domain knowledge of Utility industry and Consultancy background is highly preferred.

Interested? 

Please send your application via our online recruitment tool by July 10th 2022 at the latest. For further information, please contact Preethi Nair, VP Business Transformation Services, +358 405345970, preethi.nair@fortum.com. Please apply as soon as possible, as we start contacting suitable candidates right away and the position will be filled as soon as the right candidate is found.

Country specific information:

Finland: To be selected for the position, the applicant must go through background clearance and a health examination including drug testing.

Sweden: For contact with Swedish union representatives in Fortum, please call +4686717000.
Fortums Akademiker: Per Kenttä, Unionen: Birgitta Henriksson, Torbjörn Graf

 

Fortum and Uniper form a European energy group committed to enabling a successful transition to carbon neutrality for everyone. Our 50 gigawatts of power generating capacity, substantial gas import and storage operations, and our global energy trading business enable us to provide Europe and other regions with a reliable supply of low-carbon energy. We are already Europe’s third largest producer of CO2-free electricity, and our growth businesses focus on clean power, low-carbon energy, and the infrastructure for tomorrow’s hydrogen economy. In addition, we design solutions that help companies and cities reduce their environmental footprint. Our 20,000 professionals and operations in 40 countries give us the skills, resources, and reach to empower the energy evolution toward a cleaner world. fortum.com; uniper.energy