Process Owner - Corporate Business

Are you looking for a new challenge where you will make a difference? At Swedbank you will have the opportunity to create an excellent distribution of products and services to our corporate customers.
In Swedbank you have the opportunity to:

- Be part of establishing the new Distribution Excellence unit within Business Development

- Harmonize, maintain, and improve Swedbank’s corporate onboarding and offboarding processes to reduce inefficiencies, increase quality and improve customer experience

- Ensure compliance adherence in our onboarding and offboarding processes and that the processes meet regulations and governance activities

- As business owner towards several of Swedbank´s agile portfolios, transform business needs to requirements and ensure needed development to support the on- and off boarding process journey

- Update and maintain process documentation, describing what we have to do, who will do it, where will it be performed and when in time

- Improve and maintain ways of working instructions for the client facing personnel, explaining how the work shall be done, detailed directions and steps to do a job correctly

- Coordinate and collaborate with stakeholders from other units and areas in the bank, for example colleagues across all units of C&I, Group Anti-Financial Crime and Group Channel and Technology



What is needed in this role:

- Experience of leading change in a complex environment with many stakeholders and dependencies

- Track record of creating a good working environment, a strong collaboration culture and team spirit

- Solid experience of implementing process improvements with compliance adherence

- Experience in building efficient ways-of-working and automation of processes

- Extensive professional knowledge of the corporate business, customer demands and bank interactions during the customer lifecycle

- Works independently with limited oversight from manager in most complex situations

- Interprets internal or external issues and recommends solutions/best practices

- Relevant academic degree

- Strong spoken and written communication and presentation skills in English and Swedish

At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...
..be part of a unit that is value driven and that place great emphasis on how we act against each other in our daily work. As a manager, I believe in a responsibly driven leadership, in front of an activity oriented, as it benefits both results and personal development. I see that attitude and devotion are at least as important qualities as skills as we can use the former to develop the later." Lukas Vassiliadis, your future leader

We look forward to receiving your application by 28.06.2023.
Location: Stockholm

Contacts

Recruiting manager: Lukas Vassiliadis (+46 8 585 962 68)

SACO: Camilla Ivarsson (+46 8-58594437)

Finansförbundet: Lena Schöllin (+46 8 585 949 12)

We want to inform you that the selection process may begin after the summer holidays.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.

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