Product and Brand Trainer

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Trainer & Content Developer – Aftersales 
We have an exciting opportunity for a talented technical expert to join the global Learning Solutions team at Volvo Cars.  The team is responsible for the planning, development and delivery of all central learning activities that support our retailer teams around the globe.  This is a new role, designed to reinforce the technical capabilities in the team and to support identified projects such as:
* Developing technical launch training programs on upcoming products like the EX90
* Creating content focused on supporting the development and ongoing certification of our retailer technical and aftersales roles
* Supporting ongoing upskilling initiatives in line with our on-car technology developments


We’re looking for the right individual who can step into the role of Trainer & Content Developer – Aftersales and create effective training content; both digital and face to face.  The role will see you working closely with the wider L&D team as well as colleagues from across Volvo Cars, building the development activities that help us to drive performance improvement across the retailer network. 

 To do this we expect that you’ll have a good mix of the following:
* Automotive technical background/master technician equivalent
* A keen interest in new and emerging automotive technologies
* Knowledge of Volvo Cars systems and processes
* Experience working with HV drivetrains
* Experience of developing technical training content 
* The ability to demonstrate & train technical operations confidently
* Experience in managing your own portfolio of projects
* Up to date knowledge of different learning styles and methods (desirable)
* Damage repair experience (desirable)
* Experience with content creation tools (e.g. Articulate 360/storyline/rise) (desirable)
* Retailer network experience (desirable)


Your background:
This role could provide the next development step for individuals from a range of current positions.  We are searching for someone with a comprehensive automotive technical background, but it’s possible that you might not be in a training role today.  You might currently be in a technical expert or support role where you’re regularly having to explain or describe complex technical problems.  

This role could equally suit someone who has experience as a technical trainer at a national level, looking to make the next career step into a global role.

Location:
We operate from Volvo Cars headquarter in Gothenburg, Sweden. It is therefore the preferred location for the ideal candidate.

Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

Whatever your current role, you should be comfortable with balancing the challenges of working in a high-paced environment with a high degree of autonomy, whilst still being able to work effectively as part of a multi-skilled team.