Product Area Manager – Ecosystem Platform, Customer Domain

Company Description


Are you a senior product leader interested in evolving our digital commerce infrastructure? Would you like to play a key role in shaping our future customer experience for fashion around the globe and across our multiple brands? Are you interested in empowering product teams across our domain to work with more speed and agility to accelerate the growth of H&M Group?
We are looking for a customer-obsessed senior product leader to take on a role as Product Area Manager for H&M Group Ecosystem Platform at H&M Business Tech.




Job Description


As a Product Area Manager – Ecosystem Platform, you will co-lead the product area together with a Product Area Lead Engineer to establish a new microservice-based commerce framework. Working closely with Product Area Managers across the domain, your teams align a roadmap for how to decouple and implement services in our new framework across our markets and brands in a way that balances speed with current business and maintaining customer value. Your teams within the area will enable teams across the organization to implement and work with the new framework, accelerating development and unlocking new opportunities. This Product Area contains 2-4 dedicated cross-competence product teams (approximately 30-40 people)
What you will do as Product Manager
You will lead a product organization to deliver optimal business and customer value through the development and optimization of our digital capabilities. You will be responsible for the overall vision, strategy, and KPI fulfillment of the Product Area. As a Product Area Manager, you will also be a part of the Customer Domain leadership team and work closely with fellow Product Area Managers to ensure coordination of efforts and the future commerce experience.
Together with the Product Area Lead Engineer, you will support the Product Owners and their teams to shape the end-to-end product strategy and determine associated value. You will have staff responsibility for Product Owners, as well as the competence leads for Business Experts in your area.
You will also build trusted relationships with collaboration partners across the H&M Group, inside and outside of Business Tech, and work closely with relevant partners to align the product area roadmap with our overall company strategy.
Product Area Manager responsibilities include:
Define high-level KPIs and targets for the entire Product Area and align them with the respective Product Owners, supporting a data-driven environment where we set and measure our goals
Create and maintain a roadmap for the Product Area, working closely with collaboration partners across the H&M Group to ensure priorities are aligned to overall company strategy and direction
Identify and manage dependencies within the Product Area and to other Product Areas
Stay in sync with the Product Owners, supporting on priorities and day-to-day decision making
Manage the area budget, being accountable for the financial impact incurred by leveraged resources and solutions in the product teams of the Product Area
Employ servant-leadership to coach and empower the product owners and product teams to increase speed and impact of their work
Prepare quarterly business reviews to set clear direction, aligning the Customer domain direction and product team direction supporting the H&M group targets
Support the product teams in product demos and lead regular product area demos to provide transparency and gain input across the organization

It’s an advantage if you have experience from Value Proposition Definition and OKR Methodologies.




Qualifications


You have great leadership skills and believe in a culture of collaboration, transparency, safety, and trust. You empower others to test, learn, and grow and celebrate success as much as failure. You are a visionary that coaches and empower your colleagues with the most relevant competencies so they can lead, collaborate, and deliver exceptional customer and business results. We believe that you are a curious leader focused on value creation, growth and serving customers with full ownership and accountability. You have a holistic mindset and are typically skilled in breaking down silos, enable collaboration and empower teams. We call this servant leadership.
Furthermore, we believe you:
Have the ability to lead an organization unit with 40+ employees
Have understanding and experience of Agile product development, preferably in large organizations
Are a great communicator with experience of bringing together multiple business partners, both internal and external, to execute on a common mission
Know how to build end-to-end product vision, strategy, roadmap and KPIs
Know how to make data informed decisions and translate customer and business insights into a product vision
Have track record of creating customer and business value through team and customer fulfillment products
Understand what it takes to build healthy, maintainable and scalable technology
Understand relevant technology trends, the opportunities they bring and when and how to use them, especially in headless and microservice driven initiatives
Understand trends in ecommerce and global developments (eg. Marketplaces)
Have track record in retail logistics and fulfillment processes (or similar industries)
Know how to coordinate complex and large-scale initiatives across multiple organizational units

It’s an advantage if you have experience from Value Proposition Definition and OKR Methodologies.




Additional Information


Do you think we are a match? We hope so!
This is a full-time position. You will report to Head of Customer Domain – Engineering at Business Tech. Apply with CV and Cover Letter (English) as soon as possible but no later than 22 May 2021.
The selection process will involve HR, Business Tech leaders and senior stakeholders from relevant business functions.
For questions about the position, please contact Talent Acquisition Partner Nidhi.illman@hm.com