Product Content Specialist

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What you’ll do

As a Product Content Specialist – Digital Operations, you will be responsible for analyzing issues and problems of diverse scope, devises and solutions within the product content management field for our Volvo Cars global website as well as other channels, i.e. app and car interface. You will work closely with cross-functional teams including engineering, product, regions, and business to identify opportunities to enhance our content management processes and digital operations.

•    In collaboration with the Digital Operations teams, lead and advise on how to design global/local processes and systems that meet professional standards, set the guidelines and requirements on the editorial processes in the online digital landscape.
•    Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders as well as related issues.
•    Identify and evaluate improvement areas against a range of criteria to find the ones that best meet business needs.
•    Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working in collaboration with Experts from all Digital Operations areas.
•    Stakeholder management - building a path for successful collaboration between Digital Operations and our main stakeholders i.e., product teams, content providers, regions, and commercial teams at various levels.

You And Your Skills

•    Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems in a fast-paced, dynamic environment.
•    Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
•    Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
•    Holds self and others accountable to meet commitments.
•    Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
•    Bachelor's degree required; MBA or graduate degree preferred; education concentrated in business or technology fields is preferred