Product Delivery Lead

At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed
payment institution and our B2B products available across Europe and the US attract global merchants in
segments such as e­-commerce, travel, financial services and gaming. In June 2018, private equity firm
Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading
global online banking payments provider.
We are a diverse and fast-growing team with our headquarters in Stockholm, Sweden, and offices in
Barcelona, Spain; Cologne, Germany; Helsinki, Finland; Lisbon, Portugal; London, UK; Örebro, Sweden;
Redwood City, US; Sliema, Malta; and Vitória, Brazil. Together we are leading the development of the
payments industry and the work you’ll do here will make a great impact.
Overall description:
As the product delivery lead for Europe, you are responsible for building, maintaining and delivering
against a roadmap of new product developments, product enhancements and services for Trustly’s
customers and internal stakeholders. You will build the roadmap in close collaboration with Trustly’s
Business Areas who represent the needs and opportunities within our key verticals. You will balance the
short-term commercial imperatives to drive the business, with the long-term need to build competitive
differentiation in the verticals in which Trustly competes.
Success in this role demands an ability to think strategically as well as execute operationally. You will be
adept at the task of balancing competing priorities to optimize enterprise value. You will bring a
progressive mindset to the practice of product management at Trustly and reinforce a commercial
orientation to product management, encouraging your team of Product Managers to adopt a general
manager mindset to the management and growth of their products.
As the delivery lead for Europe you will be responsible for:
● Managing a team of 20+ Product Managers, engaged in the delivery of product enhancements,
new features and new product development into a business portfolio of 4 verticals across 30+
countries
● Creating a culture of expertise within a domain-focused team structure, contributing to the
development of cutting-edge customer experiences
● Ensuring product managers function with a commercial mindset and are outcome oriented
● Continuing the evolution towards a nimble, predictable and fast-paced product development
process
● Establishing a test and learn culture in the product team, emphasizing the use of data in decision-
making
● Acting as a bridge between market-facing product teams and the delivery teams to ensure strong
communication and alignment on strategic direction and tactical plans
● Partnering with engineering managers to create a true team environment between product and
engineering
● Embedding contemporary thinking on product development practices with the team and always
ensuring Trustly’s Product Managers are operating with a continuous improvement mindset


Who you are:
● A track record of product development and product management in a software environment
● Ten years or more of hand’s on product development experience; five years of management
experience
● Demonstrated success in regulated environments (financial services preferably)
● A respected and charismatic leader with strong interpersonal skills and a true passion for building
high-performing teams
● Highly technically literate
● A superior communicator, equally comfortable in strategic conversations at the executive level
and technical discussions on the development floor
● Demonstrated success in a multicultural environment; as we are a global company operating in
multiple markets, being fluent in English is a requirement, Swedish is a bonus