Product Deviation Engineer

Product Deviation Engineer - Electromobility


The future is electric, and we are here to make a difference.
Would you like to influence the future of transport solutions and help solve quality issues in new breakthrough technologies? This is your chance!
In Volvo Buses, you will get an opportunity to work with highly skilled colleagues in a global environment in which you can develop and prosper both professionally and personally, because when you succeed, we succeed.
We are now looking for a Product Deviation Engineer who has the drive and passion to contribute to Volvo Buses customers’ success.


This is us, your new colleagues


At Customer Quality Experience, we are driven by the purpose of making a difference and securing a competitive product for our customers on the market.
Working at Volvo Buses you are always close the end-product. Whether it is going to work, going out on town, or just visiting friends – many of us take the bus and expect it to get us from point A to B. It is part of our job to secure that that happens – even when something goes wrong.
We work in an agile environment in smaller teams with high focus on getting our customers problems solved as fast and efficient as possible.
We have a great team spirit and joining us you will have the opportunity to learn from experienced colleges around the world – understanding the business of our end customers and really making a difference!


Product Deviation Engineer


The Product Deviation Engineer is the role that handle all incoming bigger quality issues from service market (quality issues affecting more than one bus). It is a role where you will use all your technical-, networking- and communication skills to identify the next best step within Volvo Buses to help our customers. You do this by securing the correct understanding of the problem together with the customer, getting material back, getting suppliers involved and keeping all affected parties updated on the status. You will be running your own investigations so it will be important to be able to secure deliveries on time. The pace needs to be fast – as the customers are suffering from the issue here and now – so all ideas are good, and communication is vital. This role will be dedicated towards Electromobility and you will be working in a team – together defining and implementing a structure to support a business that is our future.


This probably defines you
We believe that it is the right mindset that will make the difference within our organization and our company. If you see yourself taking initiative, building networks, and always learning new things, then we believe you have the right attitude to be successful in this position.
To be successful we think you also have a:
Holistic view and ability to work cross functionally and build strong relations
University Degree in Engineering or recognized equivalent
Excellent communication skills
Basic knowledge in Volvo systems, for example KOLA
Structured way of working and follow processes, but always challenge them if they are not efficient
High integrity, instill trust, build effective teams, and have the ability to follow through
Fluent in English, spoken and written

Curious? Then please send in your application, because we are eager to get to get to know you!


For further information please contact
Maria Berglund, Director Global Customer Quality, +46(0)765537369