Product Deviation Leader

Show us how you’d do it. We are looking for a Product Deviation Leader – better described as a Chaos-pilot that help us navigate in the product deviation landscape!

We have several processes within IKEA resolving deviations related to safety and compliance in product range (home furnishing and food) and in other words, we are looking for a Product Deviation Leader to join the Product Safety and Compliance deviations team to lead and coordinate the work in managing and resolving deviations and related actions; so that the defined objective and scope is delivered on time. Come and join our amazing team!

We are a high functioning international team with specialists that are dedicated to togetherness, transparency and service mindedness and we believe in “right from me approach”. We respect each other and share a positive view that anything is possible and that we take responsibility for what we do.

As our new team member, we would like you to be equally dedicated to the above in order to maintaining the good team spirit and securing our deliveries. We are a happy and energetic team that tries to celebrate even the smallest victory and any opportunity to laugh is a good one. The overall assignment is to, within the Safety and Compliance alarm process, eliminate product non-compliance and mitigate product safety risks for our customers.

You will lead, and coordinate activities connected to potential high business impact on the IKEA brand, product safety and compliance deviations, according to the defined process. Ensure proper documentation and sharing of knowledge and learnings within organization. Evaluate incoming deviation reports for safety & compliance. Urgent stand-by support (On-Duty) connected to the high impact product deviations, when applicable.

You will also secure preparations, facilitations, and decisions and follow up for high-level decision-making councils within IKEA and ensure that identified risks are escalated to correct stakeholders. You will contribute to development of Ways of Working, trainings and tools of the product deviation process. To coach and/or mentor investigation team members and peers to develop competence within the product deviation process and handling of deviations. Contribute to special assignments within the product risk and compliance deviation area.
 

So, are you the one we are looking for? If so, we will be happy to receive your application in English before 31th of March 2022. If you have any questions regarding the role, please contact Sigrid Craig-Wood, +46-728862831 and if you have any questions about the recruitment process, please contact Recruitment Specialist Christina Appelqvist +46-76-611 34 08.

IKEA of Sweden, or IoS, is responsible for developing the IKEA range and making it available to stores and customers all over the world. IoS is based in Älmhult – the heart of IKEA and the centre of IKEA range development and Supply chain.