Product Director

Klarna strives to become the world’s favourite way to shop and buy. Online shopping, payments, and banking are rapidly changing and at Klarna we are re-imagining how they all play together in our customers’ lives. We are obsessed about making the life of millions of consumers more convenient, simple, and delightful. We are looking for a Product Director who can help us re-imagine this future and make it a reality. Even though Klarna is the highest valued Fin tech company in Europe, we believe that our journey has just begun.

At Klarna we are focused on one thing more than anything else - our customers. From innovative consumer products like the Klarna App, Card or flexible Payment Methods, to merchant offerings such as the Klarna Checkout or the merchant portal. We believe that customers are loyal to experience and being a customer-obsessed company, like Klarna, requires constant and dedicated focus on our customers. Product Managers and Product Directors are at the heart of this obsession, always making decisions in their customer’s favour, solving their challenges or delighting them with products they didn’t know they needed.

We empower our product teams to operate autonomously just like startups and define their problem space, vision, and the value in solving it. We staff these teams with the skills necessary to solve their problem spaces. Product Directors at Klarna lead these multidisciplinary product teams and they have full ownership over their problem space and freedom to decide how to solve it for our customers. They are fully accountable for the results of their teams and responsible for steering decisions based on deep knowledge of our customers, usage data of our products, company’s goals, industry trends, and the competitive landscape relevant to their products.

One of the main reasons that Klarna is able to bring innovative shopping, payment, and banking solutions to our customers is because collaboration is deeply embedded in our operating model at Klarna. We learned how important it is to have cross functional teams which are staffed with the competence needed to solve their respective problem space. Product Directors make use of the various backgrounds, perspectives, and knowledge in order to create world-class products.


Core Responsibilities
Ultimately, you are responsible for a valuable and viable product
You set an inspiring vision, strategy and metrics for your product on which you create buy-in and alignment throughout the organization (especially your own team)
You understand markets, competition, and user requirements in depth
You have a constant and dedicated focus on your customers
You own the budget and PnL for your product
You lead and drive a cross-functional team
You lead a cross-functional team for a strategically important Product or you may lead a group of several teams.



You must have
5+ years of Software Product Management experience leading a cross-functional team
A proven track record of several product launches where you have taken a product from concept to launch, driving product vision, defining go-to-market strategy, creating product roadmaps, leading UX decisions, and steering technical implementation discussions
Excellent written and verbal communication skills (in English)
You have proven ability of mentor Product Managers to enable their full potential
You have proven the ability to drive change across an organisation.



Preferably you also have
Bachelor's degree in Computer Science, Electrical Engineering, Mathematics, Statistics, related technical field, or equivalent practical experience
Experience in building banking or payments systems/ platforms
Experience in building consumer facing products at scale



How to apply

Send over a CV in English.