Product Information Manager

Is your passion to make people understand advanced technology? Do you enjoy exploring new ways of communicating? Do you want an openness for and responsibility to drive your own initiatives forward? Then this may be a job for you!
Volvo Trucks are constantly developing and at Commercial Offer & Sales Support we’re now looking for a Product Information Manager within the Product & Driver Information team.


This is us, your new colleagues
Our purpose is to drive the commercialisation of Volvo Trucks’ new offer and support the market companies in selling our current products and services with the highest customer satisfaction and profitability.
Within the Product & Driver Information team, we develop content and new digital ways to present information to the sales crew, body builders, customers and truck drivers. In our team, we believe that challenging ourselves and maintaining an engaging, positive and helpful attitude is what makes us successful.


What will you do?
As Volvo Trucks expand the electric trucks offer and launch new features with focus on quality, safety and environmental care, you will be a key player in the development of corresponding content for our different user groups.


You will develop product information material that provides our sales crew with deciding factors in their meeting with customers. You will also produce content for Driver Guide, our recently launched tool for distributing driver instructions, driving tips and vehicle handover experience. We work in advanced content management systems.


In your daily work you will cooperate with product managers, engineers, market representatives and end users to explain new features & functions in a pedagogic manner. This means having internal, external and international contacts, which we hope will excite and inspire you.


The main tasks will be:
Develop and maintain driver instructions for new product features, including text, pictures and active media
Develop and maintain product information content
Work/release planning
Support development of other related areas within information creation and distribution

We believe you have:
A creative and investigative mindset
Strong communication skills
Knowledge about how to formulate instructions from an end-user perspective
A degree within technical communication or equivalent by experience
Fully proficient in written & spoken English, other languages are considered a merit
A structured way of working
Experience from content management tools (we use WebBase and Censhare)
Experience in working with illustrations and graphical user interface (i.e. Adobe InDesign, Photoshop, Illustrator)
Truck knowledge is an advantage
Networking & collaboration skills: Experience from working with Volvo Trucks organizations to find information is an advantage

Are we the perfect match?
It is important to us that you, like us, love pushing forward and trying new technologies and methods. You thrive on creating great communications. We also need you to possess a clear customer focus in order to transfer advanced technical concepts into a pedagogic content. You will be part of a highly engaged team, therefore it is very important to us that you are a team player with a flexible and solution-oriented approach.


Curious, and have some questions? Call us!
Malin Gabre, Manager Product & Driver Information, +46 73 902 8672
Magnus Bengtsson, HR Business Partner, +46 73 902 6285


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