Product Lead Fulfillment & Fleet

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What we do
As of today, we have online sales for private customers in several European countries as well as in the US. We’ve offered the unique car subscription Care by Volvo exclusively online with exceptional results. This means that our fleet is growing, which puts great demand on rapidly scaling the team and our capabilities. 

The Fulfillment and Fleet product cluster's purpose is to create a great, transparent and reliable customer experience for customers waiting to get their car delivered, and to manage the fleet of cars once delivery is made. The product cluster covers areas such as inventory and fleet management, supply and demand forecasting, fleet service optimization, vehicle replacement and return, de-fleeting as well as remarketing and used cars. With this, the cluster is responsible for major parts of the customer journey, from an order is made until the subscription ends.

What you’ll do 
As Product Lead you will take full ownership of product cluster vision, strategy and roadmap, and ongoing prioritization to deliver business results. You will define and evolve the product team landscape and ensure all the product teams in your cluster jointly work in the same direction, towards the same vision and jointly deliver on the clusters’ objectives and key results. Being proactive and keeping an eye out for what’s coming is what will make you successful. 

On the topic of success, you will to a great extent be able to define what that is for the cluster and the teams within. We aspire to be outcome- and data-driven, and as part of the role you will define the clusters’ overarching objectives and measurable key results. 

In Fulfillment and Fleet, the products are being built in a complex business environment and navigating in this will be a significant task to identify the most impactful solutions available. Understanding the customers and how a decision can impact a customer, another team or a stakeholder is a crucial aspect of the role. Collaborating with other product and business leaders is a key part of the role. You must understand the role of technology in ensuring scalability as the product grows, and be able to identify opportunities that come from the birth of new technologies.

Fulfillment and Fleet is a relatively new cluster, encompassing both existing and new product teams. Recruitment and development of top product talent will be an important role for you. We are looking for an experienced leader that is self-aware, supportive and thrives when leading through purpose. 

You will be part of a leadership trio together with the User Experience lead and the Engineering lead; together you ensure that your product cluster and its teams maintain focus on all elements of building exceptional digital products for our customers. You work with quantitative data and customer research and analyze that to understand your product performance, your users and the market.

Who are you?
We are looking for positive people with a strong passion for the transformative work we’ve set out to do. To thrive in this position, you should enjoy solving complex problems and collaborating with others to reach results. You will have to challenge old truths, find new ways and lead people in change. 

You have extensive experience in digital product management working with developers, UX designers and data analysts. You have a strategic mindset with strong business acumen, and you communicate easily in English.

To be successful in this role we believe you have a strong understanding of corresponding business functions and its commercial objectives. This means experience from key components of fleet management, e.g. asset management, inventory management, the total cost of ownership, order fulfillment and logistics. It is also beneficial if you have experience from, or a profound understanding of, building digital business systems in a complex environment with multiple stakeholders. We want to see a strong desire to bring out the best in people; using strengths of diversity and co-creation to develop talents that can come from anywhere in the world.

Location
Gothenburg, Stockholm or Lund 

Contact & Application
Please apply via the link provided before February 28th. Applications and CVs will not be accepted via email. If you have any questions regarding the position, you are welcome to contact Senior Tech Recruiter Karl Neuman, karl.neuman@volvocars.com.