Product Manager

Sinch brings businesses and people closer with tools enabling personal engagement. Our cloud communications platform reaches every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video.
Sinch has been profitable from the start and has continuously grown its business both organically and through acquisitions. With a revenue of over $400m, a global presence and highly profitable, we are a leader in the global messaging and Cloud communications market. We are publicly listed on Nasdaq Stockholm.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.
We are now looking for a Product Manager - Chat Applications with flexible location opportunities to support our channel development needs.
The essence of the role
You will play a key role in our Rich Messaging Product team to ensure Sinch gets access to the highest demanded OTT Messaging Services globally with a particular focus in the APAC market, such as KakaoTalk, Viber, WeChat, QQ, and Weibo. Coupled with this you will support the need for RCS reach influencing in region for Sinch access and general market adoption.
You will be the market subject matter expert for Sinch in all Rich Messaging channels in region, and coordinate with some of the world’s largest brands to deliver their messages and services in the most effective way.
You will support successful coordination and customer delivery for our market leading OTT services in region. We offer a challenging and dynamic role in a growth company with the opportunity to define and execute much of our delivery in Rich Messaging. This role reports to the Rich Messaging Product Director, based at our US HQ in Atlanta. We are flexible with location but our R&D team is based in Malmö which is also the prefered location.
As our Product Manager for Chat Applications you will:
Establish contacts at all the major OTT channel/application providers
Accountable for the product lifecycle and P&L for the channel
Provide / Present business cases
Excel in a customer facing role; Be the voice of the customer and represent needs
Well versed in the needs of developers for the channel
Manage delivery plans, risks, stakeholders
Deliver well documented, easy to consume plans
Coordinate between silo product managers to deliver a cohesive customer solution
Accountable to deliver global customer projects / services on time
Deliver exciting new messaging services to the largest enterprises in the world
Matrix manage global virtual teams in Sinch with our customers own complex teams
Communicate effectively internally on status, and own and challenges/issues
Lead and influence – have strong conviction / influence skills internal and external



Who are you?
You have extensive experience from Saas, Messaging, Solution Development roles and a very good technical comprehension. You have influencing skills with the ability to communicate at all levels of seniority. You are analytical and structured in your daily work with attention to detail. You have the ability to own your work and make informed decisions to make things happen. You are willing to take on more, be a part of the team, and support your peers
In order to contribute to this role you have:
A hybrid experience from Product Manager / Business Development
Previous SaaS, Messaging, Solution Development roles including Developer API experience
A very good technical comprehension; must establish technical credibility ASAP
Fluency in English

Big plus!
You’ll stand out from the crowd if you:
Experience from Messaging channels
Bachelor’s Degree or MBA



Are you ready? Join us on our journey!