Product Manager

Who we are
We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe.


What we do
We bring simple and secure physical security to people and organizations anywhere. Our award-winning hardware and compliance-certified software form the core of our physical security platform that helps businesses around the world connect and control their spaces through the cloud. With our seamless access experience and real-time data and analytics we help make spaces available to the right people at any time. But don’t just take our word for it: explore our award-winning Reader Pro, which recently won the coveted GOOD DESIGN award as well as the prestigious iF Design Award. Curious about how Kisi works? Check out this short product demo.


How and why we do it
At Kisi, you will have the freedom to do your work in the way you work best. There’s a flat hierarchy (work alongside our co-founders Carl, Max, and Bernie!), a strong sense of ownership, and the freedom to get creative. We also try to limit meetings as much as possible so that you can have dedicated focus time. Our mission is clear: ensure ease of facility access and remote space management, providing access systems to create a secure future where spaces are connected and accessible without boundaries.


Your role
As a Product Manager for Apps, Services and Solutions, you will drive the strategy and execution of growth initiatives focused on driving product-led recurring revenue. Your primary goal is to enhance user acquisition, retention, and monetization through data-driven decisions, innovative solutions, and strategic partnerships. This role requires a strong focus on optimizing the customer journey, identifying growth opportunities, and collaborating with various departments to ensure the success of our paid offerings.
Key Responsibilities:
Growth Strategy & Execution:
Develop and implement strategies to drive recurring revenue through product-led growth.
Identify growth opportunities via market analysis and data insights.
Align growth initiatives with business goals in collaboration with marketing, sales, and product teams.

Monetization & Revenue Optimization:
Design pricing strategies and promotional campaigns to maximize revenue.
Identify monetization opportunities through user behavior analysis.
Collaborate with finance to monitor revenue performance.

Product Development:
Partner with technical teams to manage third-party app integrations.
Work with sales and support teams to meet market and customer needs, including monetized support services.

Collaboration & Communication:
Coordinate with cross-functional teams to ensure aligned execution of growth strategies.
Act as a liaison between internal teams and external partners.
Facilitate meetings to address growth challenges and solutions.

Data-Driven Decision Making:
Use data analytics to inform and measure the effectiveness of growth strategies.
Monitor KPIs and enhance data reporting tools.

Market & Competitor Analysis:
Conduct market research to stay ahead of industry trends.
Refine strategies based on market dynamics and competitive insights.

Customer Journey Optimization:
Improve user experience and retention by analyzing and optimizing the customer journey.
Develop strategies to enhance engagement throughout the user lifecycle.

Reporting & Documentation:
Prepare progress reports for senior management.
Maintain detailed documentation of growth initiatives and processes.



Your education and other requirements
Bachelor’s degree in Business, Marketing, Information Technology, or a related field - degree preferred.
Certification in product management, growth marketing, or related fields is highly desirable.
5-7 years of experience in product management, growth marketing, or a related role.
Proven track record of successfully managing and optimizing growth initiatives and monetization strategies.
Technical knowledge and experience with CRM, analytics, and project management software.
Proficiency in using data analytics and growth tools.
Ability to work collaboratively within a team environment and contribute to collective success.
Exceptional communication, interpersonal, analytical, and problem-solving skills, with the ability to build and maintain relationships with internal teams and stakeholders.
Ability to think strategically and identify opportunities for growth and optimization.



What you can expect
Impact. It’s all about making a positive impact on people’s everyday lives. At Kisi, you are expected to make meaningful contributions to shape the future of physical security.
Excellence. We strive for excellence and best-in-class experiences in everything we do. We are innovative and obsessed with the details that matter.
Culture. Our culture is not a written manifest, but the result of all of us. We place great emphasis on building a company that is open, welcoming, challenging, and fun.
Ownership. We don’t believe in micro-management, but we do believe in setting and getting goals. At Kisi, you will own goals, and have freedom under responsibility.
Diversity. We are American, Argentinian, Brazilian, Danish, English, Ethiopian, German, Indian, Nigerian, Swedish, and more.



Your benefits
Team offsites. The Kisi Krew meets up from time to time in person in new exciting locations.
Vacation days. Sweden: minimum 25 days PTO. USA and Remote: minimum 20 days PTO.
Healthcare and pension. USA: health coverage, 401k. Sweden: health coverage, life insurance, pension plan. Remote: build your own package.
Grow with us. We are here to support you in your growth whether you want to become a manager, learn a new skill, or move into a new role.
Referral program. You will get $2.500 for each successful hire we make from your referrals.



Sounds interesting? Send in your application, free up your calendar, and let's talk!