Product Manager - Instore Payments SMB, Nordic's

Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started.
We are on an exciting journey to lead the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life – people like you. So if you are a highly experienced and skilled Product Manager looking to make a real impact on the world, join our journey!


The opportunity
We are looking for a senior Product Manager with an entrepreneurial mindset. This position will hold an operative and strategic end-to-end accountability for the offer toward the segment and is working side by side with the Product Manager for PSP and terminals. The role is to define and manage the Instore Acceptance offering/product for the SMB segment in Regional Business Nordics.
You will be responsible for defining and creating the product offering, securing quality and customer experience and optimization (cost & efficiency). You will achieve this through creating a virtual team across the organization working closely with your peers in Product, Sales, Go-to-Market, Development and Customer Operations.
You will have the full view of where the complexity, opportunities and USP’s exists for your segment, and be responsible for the Segment Product roadmap, both tactical and strategical.
You’ll know the Customer Life Cycle as well as Product Life cycle for your product.
You will know the competitive landscape and investigate potential products within Worldline Group that could be a fit for Nordics.


Your day-to-day responsibilities include
You will perform your magic in the following main areas:
Business aspects of the offering:
You are the natural ”go-to” person for your product area and have a close collaboration with your virtual team, collecting input, informing, training and keeping them up to date of progress/issues and roadmap
Set the Product Strategy for the area and define what offerings we address the segments with
Create and maintain a roadmap and an activity plan
Create and maintain commercial documents supporting the Sales organization
Work actively on areas of improvement to optimize profitability and quality
Ensure that the products are compliant from a Scheme/Risk perspective
Create reports to monitor the performance of your products



Development and maintenance of the product portfolio:
Responsible for ensuring excellent customer experience and keeping the portfolio relevant
Understanding the market where Worldline Nordic is operating
Act on deviation on customer experience & quality



Product Development within the Segment:
Responsible for implementation of initiatives for product development and act as requirement owner
Propose and implement change that improves function and efficiency





Signs of success
As PM of Instore Payments SMB in the Nordics, you play a vital role in supporting and accelerating our company's revenue growth by doing what you do best: developing, deploying and leading a product strategy that aligns with our commercial objectives.
Through collaboration with other stakeholders and departments in the business, you will build our reputation as a trusted partner and thought leader in the online payment space.


Skills we can't do without
As our new Product Manager you will most probably need the following competences, skills and abilities to succeed:
Very good knowledge of the specific business area in payments industry​, as well of Product Management
Able to work in a role that combines both strategic and operational tasks in a dynamic organization​
Take a pragmatic and professional approach, being constructive and solution driven, drive appropriate solutions in the best interest of the business​
Strong analytical skills: Understands customer/market needs and the requirements linked to them to translate into functionalities that can be easily implemented​
Strong communication and stakeholder management skills. Able to communicate with both technical and non-technical staff at all levels in the organization, including senior management​
Graduated at least at bachelor level ​
5y+ product management and experience from financial services​
Excellent English language skills (both verbal and written)
Working hybrid from our Stockholm office (Götgatan 74)



Skills we like
Swedish language skills



Grow with us, create tomorrow
At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive.
Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.
Learn more about life at Worldline on careers.worldline.com