Product Manager Lead Capture

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Who are we?
Volvo Cars is on an ambitious journey to redefine the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility. While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.

The Future Retail & Assisted Shopping Cluster is a part of the Global Online Experience (GOX) digital product organization and our mission is to

* Provide an outstanding, seamless online-to-retail assisted shopping experience 
* Enable our sales teams to effectively reach their online D2C sales goals
* Empower our retail partners to efficiently operate the D2C business and deliver an outstanding customer experience


We are building up Volvo Cars online sales capabilities and driving the shift toward a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to access and own a car. With such high ambitions, Volvo Cars is undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Our Online Platform unit continues to grow, and is looking for customer-obsessed, relentless individuals who can help us achieve our targets.

What you’ll do
Moving towards D2C sales it becomes increasingly important for us to effectively attract new leads on our website and across social channels, and to identify how best we can cater to their needs before someone else does. We are therefore looking for a Product Manager Lead Capture to develop and implement a product vision for lead captures, develop the product strategy and define the product roadmap based on an integrated understanding of customer behavior, business direction, anticipated market trends and the possibilities of technology.

You will be part of a cross-functional product team of business analysts, engineers, UX specialists, analysts, and scrum masters embedded within our product cluster. You will initiate and lead the collaboration with commercial functions within Volvo Cars such as sales, marketing, and offer, communicate the strategy and roadmap to get input and buy-in. The team will discover and deliver products with a global scope in mind.

You and your skills
You are a customer-obsessed leader for your consumer-facing digital product, and accountable for its success and business impact. You have a passion for the customer and creating user experiences that are best-in-class, advocating a user research, experimentation, and data-driven approach. You solve problems going from the customer to how the technology works; and have an ability to quickly translate customer opportunity or need into product and technology dependencies. We see that you value designing user-centric experiences with deep empathy for the customer, specific to true consumer needs based on consumer insights and data. We also believe that you have an entrepreneurial mindset, motivated by commercial success.

* 3+ years' experience in product management for consumer digital products, preferably within e-commerce
* Expertise in and experience with consumer-facing mobile web and/or apps is highly preferred
* Experience with agile/scrum methodologies and associated tools preferred
* Ability to think end-to-end, and champion the digital experience but also understand the entire customer journey
* Bachelor's degree required; MBA or graduate degree preferred; education concentrated in business or technology fields is preferred
* Excellent communicator, you are used to interacting with a wide set of stakeholders and to get buy-in for your ideas and roadmaps


Please bear in mind that the Summer vacation in Sweden will mean that reviewing applications and responding to questions will be delayed until August.

Location
Preferably HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided no later than August 14th. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.

If you have any questions regarding the position you are welcome to contact Senior Recruiter Karl Neuman at karl.neuman@volvocars.com 



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