Product Manager, Operators Services – Service Portfolio & Delivery, KYS

Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.

Do you want to join a passionate team with a very active role in Scania’s transformation from an equipment manufacturer to a true transport solution provider? Don’t miss this opportunity!

Service Portfolio & Delivery is overall responsible for the Scania’s global service offerings in the Scania group. We have an exciting time ahead, transforming our business models to meet global development and technological shifts, turning risks into opportunities. We are now strengthening the team with a new Product Manager, with main responsibility to manage, develop and enhance our global service offerings. These services make sure our customers and partners stay ahead of their game; an increasingly important aspect in a time of transformation. These services also make sure that we stay in control of the customer’s experience of Scania over time ensuring us as an attractive partner throughout the transformation of our industry.

 

Your tasks  

The main responsibility of the Product Manager is to commercially manage services to make sure our products and services are in peak condition throughout their life cycle. These services form a foundation for the customers' experience of Scania over time and has a big impact on our customers' total operating economy.

This is achieved by steering and shaping the services markets strategy and working through close cooperation with other functions to develop product properties, processes and solutions that ease sales and delivery of our services.

As Product Manager you are responsible for setting the strategic direction for your business area. You will be up to date on trends within the industry and will work closely with our global service network to make sure the services we develop and offer are relevant and attractive to our customers. You will follow up on the commercial performance and support our service network to improve their sales performance.

 

Your profile

We are looking for an entrepreneurial person with a strong customer focus mindset and a relevant academic degree (e.g. engineering/business). Good communication skills, enthusiasm and a keen eye for new business opportunities is great to have in this position. In this role you will work in a multidisciplinary environment, and a key success factor will be your ability to establish new collaborations and motivate others. A large degree of flexibility both in terms of skillset and being prepared to handle fast changing situations is highly valued. Experience from Scania’s business model and commercial system is meriting.

Fluent English skills in both speaking and writing are mandatory. The position requires traveling.

 

We offer

There will be plenty of opportunities to meet with customers and colleagues in our service network and all our other sales channels to talk about what value we’re providing, and collect ideas on how to do more. You will also work closely together with other functions e.g. R&D, Commercial Operations, Scania IT, Financial Services and other key functions to develop capabilities, processes and solutions that with ease sales and delivery of our services.

You will also have the opportunity to have a real impact on Scania’s business model and as well as discuss the business model with top management.

 

For further information, please contact

Anders Ekström, Head of Operator Services, Service Portfolio & Delivery,
anders.x.ekstrom@scania.com (+46700827624)

 

Application

We are looking forward to reading your application which includes your CV and personal letter. Please apply no later than the 26th of October.

A background check might be conducted for this position.

 

About Scaina

Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totaled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.

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